Our Reviews
Jennifer R|2022 Chevrolet Traverse
Confirmed Service Customer
1/23/2025
Mark was great- service great got in and got out
1/24/2025
Jennifer, we are very happy to have provided you with such a positive experience! Thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
LAKEWOOD, OH
Melissa S|2018 Chevrolet Equinox
Confirmed Service Customer
1/23/2025
Last year I took my vehicle to Chevy in Elyria and I was extremely frustrated with how long my car was in the shop so I decided to bring my car to Avon. My car was fixed in less than 2 weeks. I'm very happy with the service I received.
ELYRIA, OH
Paula T|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/23/2025
The service techs are always friendly and courteous to me. They all have a good sense of humor. The bantering back and forth is always on a professional level. They always remember my name. I will continue with this dealership for many more years to come.
1/24/2025
Paula, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Beverly G|2017 Chevrolet Equinox
Confirmed Service Customer
1/28/2025
I always receive excellent service from the time I drive in the door till I drive out. Everyone is just great
1/29/2025
Beverly, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
ELYRIA, OH
Andrew E|2018 Chevrolet Equinox
Confirmed Service Customer
1/28/2025
I was in for an oil change and tire rotation. No one checked the back windshield wiper it’s been coming apart. This is the second time you guys missed it. So much for your inspection.
1/29/2025
Andrew, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 432-1514 when you have a chance. Thank you, and we look forward to hearing from you.
LORAIN, OH
Kelly C|2025 Chevrolet Trax
Confirmed Sales Customer
1/28/2025
I had a great experience at Mark Wahlberg Chevrolet. I was treated with kindness, dignity and respect. My sales person was knowledgeable, professional, reliable and trustworthy.
James Wood
1/30/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WELLINGTON, OH
Brian K|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/29/2025
Jordan Hardy did an excellent job getting me into the truck wanted and the follow up was amazing thanks to all finance staff also everyone was right on point
Jordan Hardy
1/30/2025
Brian, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
FAIRPORT HARBOR, OH
Brian C|2025 Chevrolet Equinox
Confirmed Sales Customer
1/22/2025
Friendly and honest
CHARLES MAYNARD
1/23/2025
Brian, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
NORTH RIDGEVILLE, OH
Joseph H|2018 Chevrolet Equinox
Confirmed Service Customer
1/22/2025
Work performed was very timely.
ELYRIA, OH
Joseph H|2025 Chevrolet Traverse
Confirmed Sales Customer
1/27/2025
Great!
James Wood
1/30/2025
Joseph, thank you so much for your high rating. We are always more than happy to assist you if anything else comes up. Take care!
AVON LAKE, OH
Tyler G|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
1/27/2025
Awesome purchasing experience. Very personable employees that were knowledgeable.
Michael Pawlowski
1/29/2025
Tyler, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
VERMILION, OH
Bradley S|2022 Chevrolet Malibu
Confirmed Service Customer
1/27/2025
Staff was courteous and service was completed in the time told to me
1/29/2025
Bradley, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Dan P|2019 Chevrolet Traverse
Confirmed Service Customer
1/27/2025
The work was completed quicker than expected. Always a good thing!
1/29/2025
Dan, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
NORTH OLMSTED, OH
Jonathan B|2025 Chevrolet Traverse
Confirmed Sales Customer
1/27/2025
Friendly and the staff was very easy to talk to. Our lease process was the easiest and so stress-free. Thank you!
James Wood
1/29/2025
Jonathan, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
CONCORD, OH
Jeffrey C|2024 Chevrolet Equinox
Confirmed Service Customer
1/27/2025
Service experience was easy all the way around. Easy to schedule. Pulled right in the bay and they took over right away from there. Length of time was about as expected for oil change, tire rotation, fluid and all the checks. Overall, it made my vehicle maintenance easier for me.
1/30/2025
Jeffrey, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
NORTH RIDGEVILLE, OH
Cody K|2024 Chevrolet Colorado
Confirmed Sales Customer
1/27/2025
Martie wood was very helpful throughout the entire process
Martha Wood
1/29/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
ELYRIA, OH
Dawn M|2023 Chevrolet Blazer
Confirmed Service Customer
1/29/2025
Customer service is always excellent.
1/30/2025
Dawn, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
N RIDGEVILLE, OH
Jennifer H|2018 Chevrolet Malibu
Confirmed Service Customer
1/29/2025
Just got an oil change and new battery. Service was fast
1/30/2025
Jennifer, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
ELYRIA, OH
Teresa G|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/30/2025
Everything was on time and easy! Great service!
1/31/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LORAIN, OH
Cheryl M|2014 Chevrolet Cruze
Confirmed Service Customer
1/31/2025
You always do a good job. I feel confident in bringing my car there for service.
2/3/2025
Cheryl, thank you for choosing Mark Wahlberg Chevrolet of Avon as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
AVON LAKE, OH
John W|2016 Chevrolet Colorado
Confirmed Service Customer
2/1/2025
Courteous fast and efficient.
2/3/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
N FAIRFIELD, OH
Lynda M|2015 Chevrolet Trax
Confirmed Service Customer
2/2/2025
Always good. Always friendly.
2/4/2025
Lynda, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Timothy H|2024 Chevrolet Tahoe
Confirmed Sales Customer
2/3/2025
Our salesperson - Stevi Jordan was very professional and knowledgeable through-out our process of purchasing our 2024 Tahoe. She knew the product well and allow us the room to decide which fit our need best. This is the second vehicle I have purchase from this dealership and will return if our needs include a new one.
Stevi Jordan
2/4/2025
Timothy, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Thank you again for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
ROCKY RIVER, OH
Lori S|2018 Buick Encore
Confirmed Service Customer
2/3/2025
Excellent
2/4/2025
Lori, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH RIDGEVILLE, OH
Steven B|2025 Chevrolet Traverse
Confirmed Sales Customer
2/3/2025
Everyone at your dealership was great. From the moment I walked in I felt important and valued. Your manager Don came out to greet me and took a few minutes to speak with me before handing me off to James. I can't say enough about James!! He was EXCELLENT!! He was understanding and truthful and listened to me and made me feel like what I had to say was important. He was attentive and detailed and made sure ai was taken care of from making the negotiating phase painless to making sure EVERYTHING with my new car was perfect. Even doing the work himself if he had to. He should be a valued employee and I will continue to give MW chevy my business due to him!
James Wood
2/5/2025
Steven, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH ROYALTON, OH
Jihad K|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
2/3/2025
The best staff , the best people I dealt with in purchasing my suburban number 6 , grateful for Caroline and all the crew
CAROLINE DRACKA
2/5/2025
Jihad, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAKE, OH
Lisa W|2024 Chevrolet Trax
Confirmed Service Customer
2/3/2025
Awesome job. Very friendly.
2/5/2025
Lisa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AMHERST, OH
Matt H|2022 Chevrolet Equinox
Confirmed Service Customer
2/11/2025
Matt is the best service advisor!
2/12/2025
Matt, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
AVON, OH
Paul F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/11/2025
Good atmosphere. Just wish the car wash was open.
2/12/2025
Paul, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
BAY VILLAGE, OH
Justin W|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/11/2025
I recently made an appointment for my 1st service (oil change & tire rotation) on my new 2025 Silverado 2500HD. I showed up ~25min early and my vehicle was completed very quickly- not long after my stated appointment start time. Everyone was efficient and helpful- no complaints!
2/12/2025
Justin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VERMILION, OH
Gary M|2024 Chevrolet Colorado
Confirmed Sales Customer
2/12/2025
Had great service !
Jordan Hardy
2/13/2025
Gary, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!
AVON LAKE, OH
Michael D|2024 Chevrolet Trax
Confirmed Service Customer
2/12/2025
Service was friendly and service work was done in a timely manor
2/14/2025
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CLEVELAND, OH
Tammy L|2025 Chevrolet Blazer
Confirmed Sales Customer
2/13/2025
Marti was super nice and treated us like friends rather than just another customer. She explained everything about my Blazer, how everything works and everything about it. I will refer friends and will be back when I am ready for a new car.
Martha Wood
2/14/2025
Tammy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRAFTON, OH
Gregory M|2023 Chevrolet Suburban 1500
Confirmed Service Customer
2/4/2025
Staff was friendly and efficient! I requested to use the shuttle service and was overly impressed with Jim who went out of his way to help me move all of my belongings I needed. What a great experience!
2/5/2025
Gregory, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OLMSTED TWP, OH
Connie R|2022 Chevrolet Equinox
Confirmed Service Customer
2/4/2025
My first time visit and I was made to feel welcome. Everything was explained to me and the wait wasn’t bad at all!
2/5/2025
Thank you for taking the time to let us know how we did. We hope you have a great day!
LORAIN, OH
Steven O|2019 Chevrolet Tahoe
Confirmed Service Customer
2/11/2025
Customer service tech took care of all my needs and questions from start to finish. Kept me informed of the progress of the repair on my vehicle. She even asked if I wanted to take care of getting an oil change done while the car was in for service since it was at 27% oil life remaining, but I told her we will schedule that for another time. Overall the experience was great.
2/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AMHERST, OH
Pat B|2024 Chevrolet EQUINOX
Confirmed Service Customer
2/11/2025
Everyone is professional and friendly at their job. I went in for oil change and tire rotation and out within the hour. My sales guy (Chuck) come over and had a talk with me. If you're in the market for a new vehicle go, see Chuck
2/12/2025
Pat, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
LORAIN, OH
Timothy C|2025 Chevrolet Colorado
Confirmed Sales Customer
2/12/2025
Everyone was professional and diligent. Extremely polite staff
Stevi Jordan
2/13/2025
Timothy, we're so happy we were able to help you out! Thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
BAY VILLAGE, OH
Jaime M|2025 Chevrolet Trax
Confirmed Sales Customer
2/13/2025
Everyone was awesome. My son had a lot of fun. So far I’m loving my car.
Jordan Hardy
2/14/2025
Jaime, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTH RIDGEVILLE, OH
Kevin M|2023 Chevrolet Equinox
Confirmed Service Customer
2/17/2025
I was able to call and make appointment within the day to check out my slow leak in my right rear tire. Appreciated getting in quickly.
BAY VILLAGE, OH
Angela T|2025 Chevrolet Trax
Confirmed Sales Customer
2/17/2025
Martie was such a pleasure to work with! She was nice and knowledgeable and thorough and really understood my needs and goals when it came to purchasing a vehicle. Bryan was awesome! He was timely and efficient with my paperwork and he went over every available option with me. Also a shout out to Stephen Dumperth and the sales managers for taking excellent care of me! This is how every car buying experience should be. It was very pleasant!
Martha Wood
2/18/2025
Angela, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLEVELAND, OH
Sandra W|2020 Chevrolet Trax
Confirmed Service Customer
2/16/2025
Went in for routine oil change, staff was friendly, knowledgeable, and courteous. Work was done in timely manner.
2/18/2025
Sandra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Thomas B|2025 Chevrolet Equinox
Confirmed Sales Customer
2/17/2025
Everyone did a great job of handling my transaction.
Stevi Jordan
2/18/2025
Thomas, we are very happy to have provided you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AVON, OH
Joseph F|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
2/18/2025
BOTH OF THE LADIES THAT HELPED ME WERE AMAZING
CAROLINE DRACKA
2/19/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
NORTH OLMSTED, OH
Glen G|2024 Chevrolet Trailblazer
Confirmed Service Customer
2/19/2025
Fast courteous service and friendly people
AMHERST, OH
Dawn J|2025 Chevrolet Trax
Confirmed Sales Customer
2/19/2025
This is the second car I purchased from this dealership. They treat you with respect and are efficient. Always available to answer any questions you may have. Brian is amazing and is very knowledgeable. I tell everyone to go to this dealership because of the great service I have received here.
CHARLES MAYNARD
2/20/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLEVELAND, OH
Sean P|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/19/2025
Maintenance in a timely manner.
2/20/2025
Sean, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH OLMSTED, OH
Dawn M|2022 Chevrolet Blazer
Confirmed Service Customer
2/21/2025
Everything was explained well and work was done within the expected timeline.
2/22/2025
Dawn, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHEFFIELD LK, OH
Shelly H|2021 Chevrolet Traverse
Confirmed Service Customer
2/21/2025
Very friendly and prompt
2/22/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VERMILLION, OH
Ryan A|2025 Chevrolet Traverse
Confirmed Sales Customer
2/21/2025
My wife and I had a great overall experience with the dealership. We worked with Mike Pawlowski and he was very great to work with. He helped us find the new 3rd row suv we were looking for and we are really happy with our purchase. Mike stayed in constant contact with us and communicated everything well through the process. Very thankful for Mike and the additional staff who worked with us. TJ in finance was very easy to work with as well.
Michael Pawlowski
2/23/2025
Ryan, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We sincerely value your business and look forward to your next visit!
FAIRVIEW PARK, OH
Patrick C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/17/2025
Always a pleasant experience at your service department.
2/18/2025
Patrick, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BERLIN HTS, OH
Jerry S|2018 Chevrolet Equinox
Confirmed Service Customer
2/17/2025
Went in for oil change and tire rotation, staff was friendly and efficient, would not hesitate to recommend Mark Wahlberg Chevy for service
2/18/2025
Jerry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OLMSTED TWP, OH
James V|2022 Chevrolet Equinox
Confirmed Service Customer
2/17/2025
Good service professional staff
2/18/2025
James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
AVON, OH
Drew W|2025 Chevrolet Tahoe
Confirmed Sales Customer
2/19/2025
Great sales representative and easy to work with!
Martha Wood
2/19/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
AVON LAKE, OH
Patricia E|2024 Chevrolet Trax
Confirmed Service Customer
2/19/2025
Very reliable and efficient
2/19/2025
Patricia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LORAIN, OH
John L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/19/2025
always friendly and on time
2/20/2025
John, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
AMHERST, OH
Jason C|2024 Chevrolet Traverse
Confirmed Service Customer
2/21/2025
Everything went smoothly, but now I’m getting emails saying that I may need service for the car I just had serviced.
NORTH RIDGEVILLE, OH
Joseph D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/21/2025
Easy process no issues, no complaints
2/22/2025
Joseph, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CLEVELAND, OH
Cheryl O|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/21/2025
They were very knowledgeable and courteous during the experience
James Wood
2/19/2025
Cheryl, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!
NORTH RIDGEVILLE, OH
Denise S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/24/2025
everything was fine
2/25/2025
Denise, we are very happy to have provided you with such a positive experience! Thank you for the great review!
SHEFFIELD LAKE, OH
Mike R|2019 Chevrolet Colorado
Confirmed Service Customer
2/21/2025
Paul, my service advisor was excellent. Great communication and customer service.
2/23/2025
Mike, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We sincerely value your business and look forward to your next visit!
AVON LAKE, OH
Samuel Y|2024 Chevrolet Equinox
Confirmed Service Customer
2/21/2025
Matt is amazing
2/24/2025
Samuel, we are glad we could help! We look forward to your next visit! Take care!
ELYRIA, OH
Riley C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/21/2025
Customer service was phenomenal, great personal in that regard. However the service for my vehicle was very poor, of course we don’t like to pay a lot for our repairs. But if I come in with and engine light on, and ask for an oil change and repair, and pay 6,000$ plus to get it taken care of, then it better get taken care of. It took a few days but when I got my truck back at first it all seemed fine and back to normal. The next morning I turned the truck on to go to work and sure enough, there’s the engine light again, and as I started to drive, it was the same problems happening all over again. I took it back in that day, the customer service was awesome, they took the truck straight back found out what needed to be done, and did it. No charge, plenty of apologies, they took good care. However as soon as I left the dealership and get on the highway I get a notification that I needed to add oil, it was low. I JUST got an oil change with all this, took it back to the dealership AGAIN and again the people were amazing, the repeated repairs were driving me insane. They looked at EVERYTHING without me having to ask, to make sure it was all taken care of, they found a plug that wasn’t secure and was causing the additional notification. Plugged it in and double checked everything again. Again no charge, great employees, poor repairs.
2/28/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 432-1514 to discuss your concerns, as your satisfaction is of utmost importance to us.
OBERLIN, OH
Gerald U|2019 Chevrolet Blazer
Confirmed Service Customer
2/22/2025
Maintenance was done promptly.
2/24/2025
Gerald, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
N RIDGEVILLE, OH
John Z|2016 Chevrolet Colorado
Confirmed Service Customer
2/22/2025
Let me first say, I have been a customer of your dealership for some time, and I cannot remember Ever receiving any service that was less than "Excellent". And, the service personnel that presently represent your dealership have definitely carried the "Excellent Trophy" as far as how they've treated me and serviced my vehicles over the years. Thank you for having such good employees.
2/24/2025
John, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAKEWOOD, OH
Brenda N|2019 Chevrolet Tahoe
Confirmed Service Customer
2/23/2025
Quick service and thanks for the loaner car
2/24/2025
Brenda, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Robert D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/23/2025
Staff was amazing they had me in and out they did a fantastic job.
PARMA, OH
Gale C|2023 Chevrolet Trailblazer
Confirmed Service Customer
2/23/2025
It’s was great.
2/24/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
SHEFFIELD LK, OH
Michael K|2025 Chevrolet Trax
Confirmed Sales Customer
2/24/2025
Sixto and the team were great
Sixto Torres
2/25/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
AVON, OH
Jihad K|2025 Chevrolet Suburban 1500
Confirmed Service Customer
2/26/2025
My favorite dealership
2/27/2025
Jihad, we are so happy to read such a great review about Mark Wahlberg Chevrolet of Avon! We are always more than happy to assist you if anything else comes up. Take care!
WESTLAKE, OH
Rose F|2023 Chevrolet Equinox
Confirmed Service Customer
2/26/2025
Everyone was friendly did an excellent job on my vehicle. Thank you so much.
2/27/2025
Rose, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We are always more than happy to assist you if anything else comes up. Take care!
SHEFFIELD VILLAGE, OH
Gerri G|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/26/2025
Excellent customer service from beginning to end
Jordan Hardy
2/27/2025
Gerri, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
UNION CITY, PA
Marsha P|2020 Chevrolet Equinox
Confirmed Service Customer
2/26/2025
The best dealership I have dealt with. They always get my car in a timely manner and the staff is so friendly.
2/27/2025
Marsha, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We are always more than happy to assist you if anything else comes up. Take care!
ELYRIA, OH
Glen G|2025 Chevrolet Trax
Confirmed Sales Customer
2/26/2025
Experience was great. Norman and Bryan were very helpful and made the whole process very easy.
Norman Burke
2/27/2025
Glen, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
PARMA HEIGHTS, OH
John M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
2/26/2025
The salesman was friendly and knowledgeable and financing went very smoothly overall great buying experience
CHARLES MAYNARD
2/27/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW LONDON, OH
William F|2023 Chevrolet Equinox
Confirmed Service Customer
2/27/2025
Went in for a oil change and was advised the last of my 3 free oil changes included in my new car purchase had expired. Would have appreciated a notice of expiration a month or so previous. Fortunately, I had credits built up so my oil change was free.
2/28/2025
William, thank you for taking the time to leave us feedback about your experience with us. If you have any further questions, please give us a call. We're always happy to help!
AVON LAKE, OH
Cheryl L|2024 Chevrolet Equinox
Confirmed Service Customer
2/27/2025
Efficient and friendly
2/28/2025
Cheryl, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Alayne C|2018 Chevrolet Equinox
Confirmed Service Customer
2/27/2025
Great Customer Service Again as always!
2/28/2025
Alayne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Evelyn G|2019 Chevrolet Malibu
Confirmed Service Customer
2/27/2025
The engine light came on and of course, I made an appointment. All the details were explained to me on what was needed. We made arrangements to bring the car in for repairs and I was given a loaner. To my surprise the loaner was a 2025 Equinox, which was very nice and different to what I was use to. The dealership called me the next day that my car was ready and I returned the Equinox. I was given a receipt and an explanation on what was done. Much appreciated and my vehicle runs nice. Thank you.
2/28/2025
Evelyn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LORAIN, OH
Eric M|2009 Chevrolet Silverado
Confirmed Service Customer
3/2/2025
Everything was professional and they walked their talk. thanks
N RIDGEVILLE, OH
Sean R|2025 Chevrolet Trax
Confirmed Sales Customer
3/3/2025
Excellent customer service as always!
James Wood
3/4/2025
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ELYRIA, OH
Barry J|2016 GMC Terrain
Confirmed Service Customer
3/3/2025
VERY EASY IN AND OUT AND KEPT INFORMED THROUGHOUT THE PROCESS
3/4/2025
Barry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OLMSTED FALLS, OH
Tami B|2025 Chevrolet Trax
Confirmed Sales Customer
3/5/2025
Very good experience
Jordan Hardy
3/6/2025
Tami, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
AVON LAKE, OH
Dennis W|2024 Chevrolet Trax
Confirmed Service Customer
2/24/2025
Brought my trax in for service the lady I talked to ( can’t remember her name) was very polite and friendly dealership very clean even the sales people were very friendly that’s why I keep going back to Mark Wahlbergs.
AMHERST, OH
Kyle D|2024 Chevrolet Trax
Confirmed Service Customer
2/25/2025
As usual everyone was super friendly and they got the service done faster then expected, great service every time.
N RIDGEVILLE, OH
Beth P|2025 Chevrolet Equinox
Confirmed Sales Customer
2/26/2025
Jordan was an amazing salesman!
Jordan Hardy
2/27/2025
Beth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BAY VILLAGE, OH
Louis K|2015 Chevrolet Impala
Confirmed Service Customer
2/27/2025
timely, efficient, and friendly service.
2/28/2025
Louis, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
BAY VILLAGE, OH
Frank M|2021 Chevrolet Trax
Confirmed Service Customer
2/28/2025
Very happy with my service appointment
LORAIN, OH
Marc B|2018 Chevrolet Equinox
Confirmed Service Customer
3/3/2025
was given a complimentary oil change package when we bought the car and was not told there was an expiration date. That is ridiculous. Not sure I would deal with your dealership in the future.
BROOKLYN, OH
John S|2025 Chevrolet Equinox
Confirmed Sales Customer
3/3/2025
James Woods was awesome and everyone we worked with did a fantastic job.
James Wood
3/4/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon, and we hope to see you again soon!
SHEFFIELD VILLAGE, OH
Michael M|2023 Chevrolet Traverse
Confirmed Service Customer
3/3/2025
Service was great. Oil Change, Tire rotation, replace cabin filter and basic inspection completed in about 1 hour. Paul Serowski, service advisor was very nice and professional. I am annoyed that Mark Wahlberg has started charging misc. fees that are not properly posted or explained. I was verbally told at checkout time that I would be charge a fee for using my credit card. That was never disclosed when I first arrived. On my receipt it is just listed as Surcharge Amount. That is a pretty generic term. I think Mark Wahlberg needs to post this charge and show it as Credit Card FEE on the receipt.
3/4/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Please don't hesitate to reach out if there's anything additional we can do for you.
ELYRIA, OH
Albin R|2020 Chevrolet Traverse
Confirmed Service Customer
3/5/2025
Service was great as always. The parts were overpriced.
BAY VILLAGE, OH
Robert B|2022 Chevrolet Trailblazer
Confirmed Service Customer
3/5/2025
Everyone was very friendly and helpful
3/6/2025
Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
N RIDGEVILLE, OH
Fred O|2025 Chevrolet Trax
Confirmed Sales Customer
3/7/2025
It was every friendly
Martha Wood
3/9/2025
Fred, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
CLEVELAND, OH
Mary L|2022 Chevrolet Equinox
Confirmed Service Customer
3/7/2025
The service people were very nice. The service was done quickly. The waiting area is very accommodating.
3/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AVON, OH
Laura W|2019 Chevrolet Cruze
Confirmed Service Customer
3/10/2025
Paul was the best!! It was an expensive repair and he took the time to explain everything to me, they even took photos so I could see what the problems were. You guys even hooked me up with a free loaner because car was not going to he ready the same day. Also provided a ride to work the morning of drop off. Great experience. Will definitely be having any and all work that may be needed there.
3/11/2025
Laura, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Adam B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/10/2025
Everybody is always helpful when I stop in for service or etc. Matt from service is always excellent and is really good to work with. I have never had a bad experience with anybody at MW.
3/12/2025
Adam, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
NORTH RIDGEVILLE, OH
John L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/10/2025
very friendly, knowledgeable staff
3/12/2025
John, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
AMHERST, OH
Nicole G|2025 Chevrolet Equinox
Confirmed Sales Customer
3/10/2025
Friendly, helpful, caring, and smooth process
Michael Pawlowski
3/12/2025
Nicole, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
AMHERST, OH
Gary F|2015 Chevrolet Impala
Confirmed Service Customer
3/10/2025
Everything was great
3/12/2025
Gary, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
OLMSTED TWP, OH
Suzanne D|2025 Chevrolet Equinox
Confirmed Sales Customer
3/13/2025
Was very friendly and showed they cared.
CAROLINE DRACKA
3/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GRAFTON, OH
William S|2025 Chevrolet Equinox
Confirmed Sales Customer
3/6/2025
Very pleased from the moment I talked to Rick Limbers until my vehicle was delivered by Stevi Jordan. Couldn’t ask for a better experience! Happy to recommend Mark Wahlberg Chevrolet to anyone.
Stevi Jordan
3/7/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PAINESVILLE, OH
Tracy A|2025 Chevrolet Equinox
Confirmed Sales Customer
3/6/2025
I enjoyed working with the entire staff at Wahlberg Chevrolet. From the Manager Darryl, to my sales person Caroline, to the finance manager TJ everyone took very good care of me and my vehicle needs. I would recommend all of my family and friends to go to Wahlberg for their vehicle needs.
CAROLINE DRACKA
3/7/2025
Tracy, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We hope you have a great day!
AVON LAKE, OH
Anthony K|2021 Chevrolet Trailblazer
Confirmed Service Customer
3/9/2025
217 days to get the part for my car
LORAIN, OH
Stephanie B|2025 Chevrolet Trax
Confirmed Service Customer
3/10/2025
Fast and friendly service.
3/12/2025
Stephanie, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
VERMILION, OH
Warren G|2018 Chevrolet Traverse
Confirmed Service Customer
3/10/2025
The customer service has been improved since my last visit to this dealership. I was actually greeted and spoken to this time. Matt greeted me in the entrance bay and was very professional and easy to talk to. He kept me updated and informed. Thank you for listening to my complaint last visit and upgrading your customer service oriented staff.
AVON, OH
Shannon M|2023 Chevrolet Trailblazer
Confirmed Service Customer
3/10/2025
Amazing service ~ as always
3/12/2025
Shannon, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
ROCKY RIVER, OH
Jack B|2025 Chevrolet Colorado
Confirmed Sales Customer
3/14/2025
Stevi was prompt professional and knowledgeable of vehicle I purchased. I will buy from in the future
Stevi Jordan
3/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HURON, OH
William C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/15/2025
The service department always does a great job and is always keeps me updated on the status of my vehicle. They always take time to look if there are any services that I'll need in the next few months to keep my truck running efficiently.
3/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Donnie T|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/17/2025
Smooth sailing ,very nice an friendly people
James Wood
3/19/2025
Donnie, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WEST FARMINGTON, OH
Nohad M|2022 Chevrolet Malibu
Confirmed Service Customer
3/17/2025
Good and curtious as usual
LAKEWOOD, OH
David S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/17/2025
As always, I was treated very well. Matt handled everything in a professional manner and answered all my questions about my truck. The appointment was for an oil change but during my visit it was noted the rear brakes needed replaced and Matt handled that as well and it was completed in about an hour. Fair price and friendly service. I wouldn't go anywhere else.
3/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ROCKY RIVER, OH
Edgar S|2024 Chevrolet Trax
Confirmed Service Customer
3/19/2025
Finding out that my 3 oil changes from Mark W expire May of this year was quite a surprise. Yesterday was on GM. So now Mark W does not have to give me any of the 3 oil changes that came with purchase of car....some people do not drive enough to need 4 oil changes in one year. Seems quite odd to me.
3/20/2025
Edgar, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 432-1514 when you have a chance. Thank you, and we look forward to hearing from you.
SHELBY TWP, MI
Cristine T|2022 Chevrolet Equinox
Confirmed Service Customer
3/19/2025
As always, everyone was polite, knowledgeable and helpful. I was told I would be needing new tires very soon. They went on to say that next month there would be a sale of buy 3 get 1 free. Being a recent widow, pennies mean a lot to
3/20/2025
Cristine, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Barbara T|2025 Chevrolet Trax
Confirmed Service Customer
3/20/2025
Great service. Very courteous and helpful.
3/21/2025
Barbara, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Douglas W|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/22/2025
Always straight forward and work performed in a timely manner
3/24/2025
Douglas, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
N RIDGEVILLE, OH
Todd R|2019 Chevrolet Colorado
Confirmed Service Customer
3/23/2025
X
3/24/2025
Todd, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OLMSTED TWP, OH
Joseph H|2018 Chevrolet Equinox
Confirmed Service Customer
3/13/2025
All went very well
3/14/2025
Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ELYRIA, OH
Christopher S|2024 Chevrolet Trax
Confirmed Service Customer
3/13/2025
Quick, professional service. Utmost care for my car.
AMHERST, OH
Sheila F|2025 Chevrolet Equinox
Confirmed Service Customer
3/13/2025
Everyone was friendly and quick to get my vehicle service completed.
NORTH RIDGEVILLE, OH
Thomas G|2022 Chevrolet Corvette
Confirmed Service Customer
3/17/2025
The entire group in the service department from Mike, the Corvette technician, to all the advisors have been great the last 3 years.
3/18/2025
Thomas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
N RIDGEVILLE, OH
Stephen H|2025 Chevrolet Equinox
Confirmed Sales Customer
3/19/2025
James Wood was my salesperson and delivered.. was welcoming, approachable, helpful and best of all not pushy! was able to get a new equinox into my price range!
James Wood
3/20/2025
Stephen, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
BROOKLYN, OH
Ronald C|2025 Chevrolet Trax
Confirmed Sales Customer
3/19/2025
Knowledgeable staff and a painless experience.
Robert Treece
3/20/2025
Ronald, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTH AMHERST, OH
Antoinette L|2017 Chevrolet Cruze
Confirmed Service Customer
3/20/2025
OKAY
3/21/2025
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LORAIN, OH
Evelyn G|2025 Chevrolet Equinox
Confirmed Sales Customer
3/21/2025
The staff was very friendly and accommodating. Highly recommend!
CAROLINE DRACKA
3/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
RICHLAND, MI
Thomas D|2025 Chevrolet Trax
Confirmed Sales Customer
3/22/2025
Best car buying experience.
Robert Treece
3/24/2025
Thomas, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SHEFFIELD LAKE, OH
M. C|2025 Chevrolet Equinox
Confirmed Sales Customer
3/24/2025
Stevie went out of her way to insure that I received my Equinox on time and she expertly answered all of my questions. She is a great asset at Wahlberg.
Stevi Jordan
3/25/2025
Thank you for your kind review, we are happy to pass along your comments to Stevie here at Mark Wahlberg Chevrolet of Avon! We hope to see you soon!
WILLOUGHBY HILLS, OH
Kristin C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/24/2025
.
3/25/2025
Thank you for the high star rating! We hope you have a great day!
COLUMBIA STA, OH
Michael L|2025 Chevrolet Blazer
Confirmed Sales Customer
3/26/2025
We have bought several cars from MW Chevrolet and I would never buy anywhere else! Thank you!
CHARLES MAYNARD
3/27/2025
Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Mark P|2025 Chevrolet Trax
Confirmed Sales Customer
3/27/2025
Quick and friendly
James Wood
3/28/2025
Mark, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Chad W|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/28/2025
It was the Best dealership I ever been to. Mike and TJ gave me 100% best experience at a dealership
Michael Pawlowski
3/31/2025
Chad, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CLEVELAND, OH
Diane S|2022 Chevrolet Equinox
Confirmed Service Customer
3/28/2025
Associates are kind and helpful. Service was done in a reasonable time frame. The waiting area is bright cheery and comfortable.
3/31/2025
Diane, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CHAGRIN FALLS, OH
James S|2019 Chevrolet Trax
Confirmed Service Customer
3/28/2025
Great customer service. They always take care of me at the dealership.
3/31/2025
James, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AVON LAKE, OH
George A|2022 GMC 1500 Sierra
Confirmed Service Customer
3/28/2025
Excellent experience. I was late for my appointment, but taken care of immediately. Great service dept. Matt great job!
3/31/2025
George, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
AVON LAKE, OH
Teresa S|2021 Chevrolet Tahoe
Confirmed Service Customer
3/28/2025
Like working with Matt - great service! Matt even found a $80 mail in rebate
3/31/2025
Teresa, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHEFFIELD VILLAGE, OH
Timothy O|2015 Chevrolet Cruze
Confirmed Service Customer
3/30/2025
With all the dealerships in the country they could not overnight fuel injectors they had my truck for twelve days I was given a loaner car but it was not a truck I lost a lot of work while they had my truck
4/4/2025
Timothy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 432-1514 to discuss your concerns, as your satisfaction is of utmost importance to us.
SHEFFIELD LK, OH
Michael K|2025 Chevrolet Traverse
Confirmed Sales Customer
3/26/2025
Chuck is very easy to work with. No pressure kind of guy. Financing was a quick and easy process
CHARLES MAYNARD
3/27/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. If you have any further questions, please give us a call. We're always happy to help!
AVON LAKE, OH
Zacchaery A|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/31/2025
Excellent car buying experience. I will be returning for my next car purchase. Tom did a great job.
Tomas Gerborg
4/1/2025
Zacchaery, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
NORTH OLMSTED, OH
Craig S|2025 Chevrolet Blazer
Confirmed Sales Customer
4/2/2025
Everyone there very helpful and Curtis Martie was excellent gave my husband and I time to talk alone about our payments
Martha Wood
4/3/2025
Craig, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARFIELD HTS, OH
Theodore O|2024 Chevrolet Colorado
Confirmed Service Customer
4/2/2025
I came in for a oil change and tire rotation on my 2024 Colorado. The service manager I dealt with was courteous and very helpful and answered all my questions. He alerted me to a recall that I did not know of and was able to get the recall done along with the oil change and tire rotation.
4/4/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ETOWAH, NC
Mark B|2025 Chevrolet Equinox
Confirmed Sales Customer
4/2/2025
My husband and I leased a new 2025 Chevrolet Equinox RS from Mark Wahlberg Chevrolet in Avon, Ohio on 3/28/2025. Our salesman was Michael Pawlowski. Mike was the best!! He was excellent & very knowledgeable. He answered all of our questions thoroughly and quickly. A very personable guy, easy to talk to. This dealership was very organized and clean. This was our first American vehicle, we’ve always purchased/leased foreign vehicles. My father was a GM Executive Engineer and would’ve been proud of our lease; my brother is also a retired GM employee and was so happy to hear that we leased a Chevrolet. Thank You again for the wonderful experience. Mark and Elaine B.
Michael Pawlowski
4/5/2025
Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AMHERST, OH
Michael W|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/2/2025
Everyone was knowledgeable and easy to work with. I would recommend the dealership
Stevi Jordan
4/5/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH RIDGEVILLE, OH
Molly O|2023 Chevrolet Traverse
Confirmed Service Customer
4/5/2025
Friendly, fast, convenient
4/7/2025
Molly, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AVON LAKE, OH
Jacqueline B|2019 GMC Terrain
Confirmed Service Customer
3/31/2025
Service is as good. Staff were professional, and offered additional services without being too pushy.
3/31/2025
Jacqueline, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Chris G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/31/2025
Great overall, Matt is super knowledgeable and explains things very well.
4/1/2025
Chris, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!
AMHERST, OH
Seth S|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/2/2025
Great place. Easy to get to. Friendly staff
James Wood
4/3/2025
Seth, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ELYRIA, OH
Kathleen K|2020 Chevrolet Trax
Confirmed Service Customer
4/2/2025
No issues.
4/3/2025
Kathleen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHEFFIELD VILLAGE, OH
Timothy K|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
4/2/2025
Everyone is great no pressure Jordan was awesome everyone treated me great that's why I bought a truck from you.
Jordan Hardy
4/5/2025
Timothy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GRAFTON, OH
Andrew A|2019 Chevrolet Equinox
Confirmed Service Customer
4/6/2025
Timely and professional.
4/7/2025
Andrew, Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
SHEFFIELD VILLAGE, OH
Richard V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/7/2025
Took off antenna and didn’t put it back on. Left it on the dashboard.Asked to investigate a rattling noise. Said they didn’t have anyone there on a Saturday to look at it. Was asked to bring it back during the week!
LORAIN, OH
Eugene S|2021 Chevrolet Equinox
Confirmed Service Customer
4/7/2025
Matt, my service advisor was helpful and responsive to my questions.
4/9/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
AVON LAKE, OH
Edward K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/7/2025
Plenty of available time slots to make an appointment
4/9/2025
We appreciate your positive review about your recent experience with us! Thank you again for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
WAKEMAN, OH
Evan K|2015 Chevrolet Equinox
Confirmed Service Customer
4/5/2025
Called to make appointment. Took to dealership same day, picked up the same day and everything was fine. Nice people.
LAGRANGE, OH
Scott R|2024 Chevrolet Trax
Confirmed Service Customer
4/5/2025
Customer service was great and the work on the cars were great as well.
4/7/2025
Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
AVON LAKE, OH
Tina M|2023 Chevrolet Equinox
Confirmed Service Customer
4/7/2025
Everything went well I was in and out and about an hour.
LORAIN, OH
William B|1999 Chevrolet Corvette
Confirmed Service Customer
4/7/2025
They made sure to put my Corvette on the proper lift. Anna was very kind. The young Mechanic did a fine job. It was done in under an hour.
4/9/2025
William, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH RIDGEVILLE, OH
Amber J|2025 Chevrolet Traverse
Confirmed Sales Customer
4/7/2025
Everyone was friendly and helpful. Overall it was a pleasant experience.
Robert Wentz
4/9/2025
Amber, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH OLMSTED, OH
Donna T|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/7/2025
Friendly and respectful
Michael Pawlowski
4/9/2025
Donna, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BROOKLYN HEIGHTS, OH
James N|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
4/8/2025
Staff was accommodating and knowledgeable. They also quickly processed my purchase and I was in and out within a couple hours.
Stevi Jordan
4/9/2025
James, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBIA STA, OH
Lori P|2024 Chevrolet Trax
Confirmed Service Customer
4/9/2025
Very clean. All employees very nice.
4/10/2025
Lori, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
VERMILION, OH
George A|2022 GMC 1500 Sierra
Confirmed Service Customer
4/10/2025
Excellent service as usual. Matt is very professional and competent.
4/11/2025
George, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Feel free to reach out to us if you need anything. Have a wonderful day.
AVON LAKE, OH
Dave G|2022 Chevrolet Colorado
Confirmed Service Customer
4/9/2025
Easy to schedule, service completed quickly !
4/10/2025
Dave, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! We do hope we can be of assistance in the future. Take care!
AVON, OH
William M|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/9/2025
Service advisor was able to get me in right away and the me hay gave me a good explanation of the problem and the fix
4/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
AVON LAKE, OH
Robert A|2024 Chevrolet Colorado
Confirmed Service Customer
4/10/2025
So far so good on updates. This is the second update within a month for my Truck and that concerns me. Staff was great service was just as good. Thank you for this quick response.
4/11/2025
Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH OLMSTED, OH
Sueanne H|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/14/2025
From the first call to days after delivery, this group has been nothing less than professional, yet personable. They made the car buying business a simple, fun experience. I appreciate all they've done.
Zack Low
4/15/2025
Sueanne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Justin W|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/14/2025
My oil change & tire rotation appointment was handled quickly & efficiently.
4/15/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
VERMILION, OH
Philip R|2025 Chevrolet Traverse
Confirmed Sales Customer
4/14/2025
Everyone was focused on making my experience as Smooth as possible.
Tomas Gerborg
4/15/2025
Philip, we want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
LORAIN, OH
Gwen S|2014 Chevrolet Traverse
Confirmed Service Customer
4/14/2025
Always helpful and professional
AVON LAKE, OH
Kristina B|2025 Chevrolet Trax
Confirmed Sales Customer
4/17/2025
Caroline and Bryan were exceptional in helping me get a brand new car that I love!
CAROLINE DRACKA
4/18/2025
Kristina, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SANDUSKY, OH
Eric B|2024 Chevrolet Colorado
Confirmed Service Customer
4/17/2025
This was my first appointment at the dealership and I must say I’m very impressed. Got me in and out quickly, everyone was courteous and helpful. They even sent me a free Carfax for my vehicle which I appreciate. Will be doing my service at Mark Wahlberg, Chevrolet from here on out.
4/18/2025
Eric, thank you for taking the time to leave a review for us at Mark Wahlberg Chevrolet of Avon. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Allen T|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/10/2025
Easy oil change
4/11/2025
Allen, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CLEVELAND, OH
James B|2025 Chevrolet Equinox
Confirmed Sales Customer
4/11/2025
Its our 2nd Lease with them. They were great!!
James Wood
4/13/2025
James, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WESTLAKE, OH
Anthony A|2024 Chevrolet Blazer
Confirmed Service Customer
4/12/2025
Very fast and efficient service
4/14/2025
Anthony, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PARMA, OH
Dale L|2020 Chevrolet Blazer
Confirmed Service Customer
4/13/2025
Work was done in a timely manner with no complaints
4/14/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
LORAIN, OH
James S|2022 Chevrolet Trax
Confirmed Service Customer
4/14/2025
Excellent customer service Prompt delivery
AVON LAKE, OH
Jason H|2020 Chevrolet Equinox
Confirmed Service Customer
4/16/2025
Service was fast too fast they called said it was fixed drove it home oil was pouring out from the engine discovered what ever tech did the job left four bolts out from the valve cover Should not have been left out especially after charging 2,000 dollar's had to pay someone else again to do the job they said they did and didn't do
4/21/2025
Jason, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (833) 432-1514 when you have an opportunity, and we will be more than happy to try and turn your experience around.
LORAIN, OH
Clayton P|2025 Chevrolet Equinox
Confirmed Sales Customer
4/17/2025
Everything was excellent!
Martha Wood
4/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
AVON LAKE, OH
Bradley S|2022 Chevrolet Malibu
Confirmed Service Customer
4/20/2025
Staff was courteous. Vehicle finished in the time promised
4/21/2025
Bradley, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
AVON, OH
Deborah S|2025 Chevrolet Equinox
Confirmed Sales Customer
4/21/2025
Excellent
James Wood
4/22/2025
Deborah, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
COPLEY, OH
Robert Z|2025 Chevrolet Equinox
Confirmed Sales Customer
4/21/2025
Friendly service. No pressure sales.
James Wood
4/22/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We are always more than happy to assist you if anything else comes up. Take care!
BAY VILLAGE, OH
Mark K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/17/2025
Quick, quality service.
4/18/2025
Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GRAFTON, OH
Michael H|2024 Chevrolet Colorado
Confirmed Service Customer
4/19/2025
Paul Serowski was very helpful in resolving my issue with the tire on my Colorado.
4/21/2025
Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
NORTH RIDGEVILLE, OH
Ryan S|2025 Chevrolet Traverse
Confirmed Sales Customer
4/19/2025
The staff was very helpful and answered all my questions. The team was knowledgeable about the ins and out of this process which made making my decision easy.
Robert Treece
4/21/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!
GRAFTON, OH
William C|2019 Chevrolet Colorado
Confirmed Service Customer
4/21/2025
MW Chevrolet Service Department notified me of several critical, pre-existing, issues afflicting my 2019 Chevy Colorado that were not disclosed at the time of purchase on January 29th, 2025 from Serpentini Chevrolet in Strongsville. I am currently in the process of obtaining the GM safety inspection paperwork that should have been completed prior to qualifying the vehicle as safe for sale as well as a complete service report of the 12-14-2024 service inspection that was reported to Carfax in which no significant issues were identified. This is directly in contrast to the critically significant issues that MW Chevrolet Service technicians discovered on 04-19-2025. Thanks to MW Chevrolet I am hoping to have these apparent pre-existing mechanical issues resolved.
4/22/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
AMHERST, OH
Lawrence G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/22/2025
Very helpful. Very nice. The smoothest car purchase I have had in many years.
Martha Wood
4/23/2025
Lawrence, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NORTH OLMSTED, OH
Richard K|2023 Chevrolet Equinox
Confirmed Service Customer
4/23/2025
Very good experience
4/24/2025
Richard, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
AVON, OH
Ron S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/23/2025
Very friendly, good communication and quick service.
4/24/2025
Ron, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
AVON, OH
Dionne A|2025 Chevrolet Blazer
Confirmed Sales Customer
4/24/2025
Ready to sell me a vehicle with no pressure
Sixto Torres
4/25/2025
Dionne we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CLEVELAND, OH
Tommy P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/22/2025
It was pleasant experience as always Anna did a great job
NORTH OLMSTED, OH
Maximilian P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/23/2025
James Wood made the entire process transparent, straightforward, and fast! After shopping around for months with other dealers and all of the typical games they played with pricing and packages, it was a breath of fresh air working with James and the staff at Mark Wahlberg of Avon. The quick answers to my questions regarding price quotes and incentives, the pre-filling out most of the paperwork before my arrival, and the non-pushy attitude the staff had for processing the agreed upon deal was phenomenal! I was in and out of the dealership in an hour, and the courtesy and professionalism of James was remarkable.
James Wood
4/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
BOARDMAN, OH
Christopher H|2025 Chevrolet Traverse
Confirmed Sales Customer
4/23/2025
James was our initial contact and everyone else involved was great also. They worked hard trying to find us what we wanted. It fell thorough a couple times but we were able to eventually get the car we wanted. The communication was excellent with everyone involved. Giving us updates on a daily basis. You could tell they all work together to make the customer happy. Would highly recommend this dealership!
James Wood
4/24/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAKE, OH
Anthony C|2023 Chevrolet Blazer
Confirmed Service Customer
4/23/2025
Fixed problem in timely manner
4/24/2025
Anthony, It is great to hear everything was done quickly. If you have any further questions, please give us a call. We're always happy to help!
SHEFFIELD LAKE, OH
John S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/24/2025
I scheduled a test drive for an equinox EV. When I arrived at the dealership the person I was scheduled with was busy, despite my appointment, and they gave me a different salesperson who was not knowledgeable in EVs, despite that being the specific vehicle I was looking at. Sales person was not able to answer basic questions about the car and during my test drive he turned on one pedal driving which I was not used to and made me feel unsafe.
Sixto Torres
4/28/2025
We're disappointed to hear of the negative experience you had at our location. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Mark Wahlberg Chevrolet of Avon (833) 432-1514
AVON LAKE, OH
David R|2025 Chevrolet Trax
Confirmed Service Customer
4/24/2025
Work completed in time I was told . The advisor checked me in quickly, was very pleasant, and came to get me when car was ready . Overall a really good first experience at dealership where I purchased car . I will be back !
4/25/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
ELYRIA, OH
Gail B|2025 Chevrolet Trax
Confirmed Sales Customer
4/24/2025
Everyone was friendly and very knowledgeable. The whole process was easy. We are enjoying our new car.
Martha Wood
4/25/2025
Gail, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
LORAIN, OH
Amelio L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
Polite, professional and courteous
NORTH RIDGEVILLE, OH
Jeremy R|2025 Chevrolet Colorado
Confirmed Sales Customer
4/24/2025
Caroline is so nice and make getting a new car a great experience
CAROLINE DRACKA
4/25/2025
Jeremy, we're happy to hear you had such a great experience with Caroline! Feel free to reach out to us if you need anything. Have a wonderful day.
AVON LAKE, OH
Kris W|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/25/2025
I had a flat tire which I was hoping could be patched. Unfortunately that wasn't the case and had to purchase a new tire. The gentleman/advisor checked and there was an available one in stock so we proceeded. It was done in a timely fashion and I was on my way. Always have good service here.
LORAIN, OH
Joseph H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/25/2025
I just stopped in to check on parts which were on back order. Parts came in that morning so they were able to repair my truck on-the-spot saving me the time to make an appointment and return at another time.
4/28/2025
Joseph, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Kayla B|2017 Chevrolet Cruze
Confirmed Service Customer
4/25/2025
Very informative
4/28/2025
Kayla, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AVON LAKE, OH
Thomas V|2020 Chevrolet Trax
Confirmed Service Customer
4/25/2025
I had an enjoyable experience knowing my car was being serviced properly and professionally.
4/28/2025
Thomas, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
N RIDGEVILLE, OH
Laverne H|2025 Chevrolet Blazer
Confirmed Sales Customer
4/30/2025
Great!
CHARLES MAYNARD
5/1/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH RIDGEVILLE, OH
Samuel R|2020 Chevrolet Trax
Confirmed Service Customer
4/30/2025
Technican removed cabin air filter and suggested I replace it. I declined to do it myself. Technican put old air back in and in doing so, debris, dirt, leaves fell in where blower motor fan is. When fan turned on it made very loud noise. I had to clean it out.
5/1/2025
Samuel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 432-1514 to discuss your concerns, as your satisfaction is of utmost importance to us.
ELYRIA, OH
Ariel J|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/25/2025
Very helpful and professional
4/27/2025
Ariel, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LORAIN, OH
Michelle P|2024 Chevrolet Equinox
Confirmed Service Customer
4/25/2025
Very good until they suggested a $90.00 cabin filter!! Ridiculous!!!
4/27/2025
Michelle, thank you; we appreciate your feedback! Please contact us at (833) 432-1514 so we can work with you to make this right.
LORAIN, OH
Ariel B|2024 Chevrolet Trax
Confirmed Service Customer
4/27/2025
Always a great experience at the service dept. Matt K is always friendly and easy to work with. Have my car in and out in a timely matter!
4/28/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LITCHFIELD, OH
Ann L|2022 Chevrolet Equinox
Confirmed Service Customer
4/27/2025
Never any problem getting an oil change.
4/28/2025
Ann, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ELYRIA, OH
Susan S|2022 Chevrolet Trax
Confirmed Service Customer
4/27/2025
Friendly staff. Waited about one hour for oil change and tire rotation. Not a long wait.
4/28/2025
Susan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WESTLAKE, OH
Jack E|2025 Chevrolet Colorado
Confirmed Sales Customer
4/28/2025
Fantastic met all my needs
James Wood
4/29/2025
Jack, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BROOKLYN, OH
Michele K|2023 Chevrolet Traverse
Confirmed Service Customer
4/29/2025
Courteous, friendly, and professional.
LORAIN, OH
Donald R|2025 Chevrolet Equinox
Confirmed Sales Customer
4/30/2025
Martie was extremely helpful during the entire process. I really appreciated the knowledge she had of the vehicle i purchased. I was able to contact her after I had the vehicle home with questions able my SUV. It was a real pleasure working with her.
Martha Wood
5/1/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
SHEFFIELD LAKE, OH
Richard N|2024 Chevrolet Equinox
Confirmed Service Customer
5/1/2025
Windshield wipers were stuck and not working steadily. Service department got me in right away and fixed the problem.
5/2/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AVON, OH
Dennis K|2025 Chevrolet Colorado
Confirmed Sales Customer
5/1/2025
Sixto was great from start to finish and deawirh finance was a piece of cake!
Sixto Torres
5/2/2025
Dennis, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Thank you again for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
AVON LAKE, OH
Tiffany L|2021 Chevrolet Equinox
Confirmed Service Customer
5/1/2025
My son came in to get an oil change and left with a $500 bill. He was told he needed his transmission fluid changed.I talked with him about not adding on any services because you always try to add things on. I was in a meeting and was unable to advise. The screws on the filters you tried to sell him were left off too and time was spent putting those back on. We will not return for service or purchases. I have purchased many cars from you and WAS a satisfied customer. I have never responded to a survey before today because I understand customer service issues, but REALLY??
5/6/2025
Tiffany, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. We want the opportunity to turn your experience around. Please contact us at (833) 432-1514 at your earliest convenience to discuss how we can turn this experience into a positive one.
AMHERST, OH
Clifford M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/5/2025
Went in for service of 2021 Silverado and left with 2025 Silverado.
Martha Wood
5/6/2025
Clifford, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AVON LAKE, OH
Sarah Z|2024 Chevrolet Blazer EV
Confirmed Service Customer
5/5/2025
It was fine
5/6/2025
Sarah, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LORAIN, OH
Alexandra S|2008 Chevrolet Tahoe
Confirmed Service Customer
5/5/2025
Anna is always super sweet and keeps open communication with what is going in with the service of our vehicle.
5/6/2025
Alexandra, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WESTLAKE, OH
John L|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
5/6/2025
Chuck was a pleasure to work with. Buying a new vehicle can be very stressful. We were very happy with our experience from the time we came to the lot 'til we left with my our truck. Sorry again for catching your flower pot on fire. Another reason I need to quit smoking. I'll let Chuck tell you that story. Look forward to doing business in the future. Thanks, John & Rhonda Luptak
CHARLES MAYNARD
5/8/2025
John, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Thank you again for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
OLMSTED TWP, OH
Matthew B|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
5/7/2025
Great service staff!
5/8/2025
Matthew, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Kathryn M|2025 Chevrolet Traverse
Confirmed Sales Customer
5/7/2025
Caroline was great to work with!
CAROLINE DRACKA
5/8/2025
Kathryn, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARREN, OH
John N|2019 Chevrolet Colorado
Confirmed Service Customer
5/10/2025
Excellent service
5/12/2025
John, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ROCKY RIVER, OH
Faith A|2024 Chevrolet Trax
Confirmed Service Customer
5/10/2025
Great experience, got right in and right out, no negative comments
ELYRIA, OH
Dan P|2019 Chevrolet Traverse
Confirmed Service Customer
5/12/2025
They did a good job
5/12/2025
Dan, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
NORTH OLMSTED, OH
William D|2025 Chevrolet Traverse
Confirmed Sales Customer
5/12/2025
Great team. Constant communication. Informative. Super easy to work with.
James Wood
5/12/2025
William, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AKRON, OH
Hannah B|2025 Chevrolet Trax
Confirmed Sales Customer
5/12/2025
Welcomed right in the door. The financial manager was great and got me through the paperwork quickly. The process with the dealer took a lot longer than I was expecting and I feel like he wasn't great at communicating or giving information I needed. For example, I asked over the phone what I would need to bring into the dealership and they only said I would need insurance and my ID, but when I got to the dealership he said I needed a copy of my college degree for a rebate as well. There was also miscommunication over the phone which led me to buying the wrong trim level on a car and when I brought it up to the dealer they didn't respond.
Robert Treece
5/14/2025
Hannah, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (833) 432-1514. We look forward to hearing from you.
LORAIN, OH
Debra M|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/12/2025
Mike our Sales person was very nice and TJ in finance was very friendly as well. Mike took the time after sale to show us how our new car worked and dealership followed up to see if we had any questions or concers after we took the car home. They seem to really care about their customers. We are very happy with our new automobile purchase at Mark Walburg Chevrolet.
Michael Pawlowski
5/14/2025
Debra, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
AVON, OH
Pamela R|2017 Chevrolet Sonic
Confirmed Service Customer
5/7/2025
Service is always dependable and done in a timely fashion.
5/8/2025
Pamela Rung, , thank you for your kind words and this wonderful review! We hope you have a great day!
SHEFFIELD VLG, OH
Thomas M|2023 Chevrolet Trailblazer
Confirmed Service Customer
5/7/2025
Fast service
5/8/2025
Thomas, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
LORAIN, OH
Hollie G|2020 Chevrolet Malibu
Confirmed Service Customer
5/7/2025
Great communication and knowledge
5/8/2025
Hollie, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
LAKEWOOD, OH
Douglas M|2018 GMC 1500 Sierra
Confirmed Service Customer
5/7/2025
They did a number of fluid service. Engine flush with oil change. Fuel line service and cleaning. Break service to free sticky calibers and break fluid flush and exchange. All is working much better.
5/8/2025
Douglas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRUNSWICK, OH
Manuel D|2018 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
The staff were very helpful and professional. They assess my car needs quickly and a I had my car back in a short time
5/11/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
N RIDGEVILLE, OH
Bonnie S|2025 Chevrolet Blazer
Confirmed Sales Customer
5/15/2025
Very kind people
Tomas Gerborg
5/16/2025
Bonnie, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We sincerely value your business and look forward to your next visit!
LAGRANGE, OH
William P|2025 Chevrolet Equinox
Confirmed Sales Customer
5/15/2025
Another amazing experience working with James Wood and the rest of the team. My 3rd vehicle from them. Always friendly and great at explaining each step along the way.
Don Harold
5/16/2025
Thank you for choosing Mark Wahlberg Chevrolet of Avon as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
SHEFFIELD LAKE, OH
Jackie H|2023 Chevrolet Traverse
Confirmed Service Customer
5/16/2025
Friendly and fast
5/18/2025
Jackie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
N RIDGEVILLE, OH
Carrie C|2020 Chevrolet Equinox
Confirmed Service Customer
5/18/2025
everythig was fine.
5/19/2025
Carrie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AMHERST, OH
Debbie C|2020 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
Your Porter is extremely rude and very unfriendly as a first impression to meet a customer upon arrival at your dealership. The cost of the oil change increased tremendously compared to in the past.
LORAIN, OH
Frank L|2024 Chevrolet Malibu
Confirmed Service Customer
5/19/2025
Quick service. I don't like that they take out the cabin filter to show me it's dirty. I didn't want it changed. You have your service tech take the time to empty my glove compartment to take out the filter and out it back. Makes no sense.
5/20/2025
Frank, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHEFFIELD LAKE, OH
James S|2023 Chevrolet Camaro
Confirmed Service Customer
5/19/2025
This went really well. I arrived at my appointment time, took me right in , told me it would be 46 minutes 46 minutes later my car was done.
5/21/2025
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTH RIDGEVILLE, OH
Ronald W|2025 Chevrolet Blazer EV
Confirmed Sales Customer
5/22/2025
I was greeted warmly and I felt very welcome. I was able to lease a new Chevy Blazer EV without any delay.
James Wood
5/23/2025
Ronald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
AVON LAKE, OH
Robert W|2025 Chevrolet Colorado
Confirmed Sales Customer
5/23/2025
Michael Pawlowski was very friendly, helpful and very knowledgeable.
Michael Pawlowski
5/25/2025
Robert, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Ronald J|2015 Chevrolet Malibu
Confirmed Service Customer
5/23/2025
good service, on time appointment, the only thing the reminder in the left corner window is too small for me to read for my next appointment.
5/25/2025
Ronald, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
N RIDGEVILLE, OH
Trenton R|2008 Chevrolet Corvette
Confirmed Service Customer
5/26/2025
Service writer said “it’s been awhile” since he had driven stick AFTER he tried to move my standard transmission CORVETTE & he didn’t release the parking brake. So car surged forward & stalled out! If you don’t know how to drive it - stay out of it!!! Service manager was made aware of it & didn’t even come over & apologize.
5/30/2025
Trenton, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 432-1514 to discuss your concerns, as your satisfaction is of utmost importance to us.
AVON, OH
Wendy W|2024 Chevrolet Trax
Confirmed Service Customer
5/16/2025
Pleasant and accommodating.
5/17/2025
Wendy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Susan S|2015 Chevrolet Impala
Confirmed Service Customer
5/18/2025
Always thorough - brings potential problems to my attention
5/19/2025
Susan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WESTLAKE, OH
Sherry P|2023 Chevrolet Blazer
Confirmed Service Customer
5/21/2025
It was a great experience very friendly .
5/22/2025
Sherry, thank you so much for the positive review! We look forward to your next visit! Take care!
SANDUSKY, OH
Stacy B|2019 Chevrolet Malibu
Confirmed Service Customer
5/21/2025
Easy to schedule an appointment. Dropped off my car and was immediately greeted. Text received to use to get updates was an unexpected treat! Pickup went smoothly and I even got a car wash.
5/22/2025
Stacy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
AVON LAKE, OH
Kristin S|2020 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Very quick oil change and tire rotation
5/22/2025
Kristin, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Janine S|2015 Chevrolet Impala
Confirmed Service Customer
5/23/2025
Anna took great care to resolve problems with my 1995 Chevy Impala, always with a smile and great customer service!
5/24/2025
Janine, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AVON LAKE, OH
David R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/23/2025
Very pleasant experience
Sixto Torres
5/26/2025
David, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MENTOR, OH
James S|2022 Chevrolet Trax
Confirmed Service Customer
5/25/2025
Great customer service Prompt delivery
5/26/2025
James, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
AVON LAKE, OH
Henry B|2022 Chevrolet Colorado
Confirmed Service Customer
5/27/2025
From start to finish Matt, a service advisor created me with a smile and was very helpful in getting me checked in for an Oil & Lube, tire rotation. Everything went smoothly and was in and out in the timeframe given. Keep up the great work!
5/27/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Jalen D|2023 Chevrolet Equinox
Confirmed Service Customer
5/27/2025
It was amazing was taken care of quickly
5/28/2025
Jalen, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEACHWOOD, OH
Kathryn B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/28/2025
Wonderful customer service : )
Michael Pawlowski
5/29/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
LORAIN, OH
Nicholas H|2025 Chevrolet Trax
Confirmed Sales Customer
5/29/2025
Bob was great. The service department was by far the worst experience I’ve ever had at a car dealership in my life. Bought a RAM 2019 for $25K with 73k miles on it. Complained to service 2 weeks after owning that the radio didn’t work and that the HVAC was producing a weird smell and that I wanted to have both checked. Service told me I had to wait at least 30 days until my warranty kicked in to get it checked. Waited past that point and ended up scheduling an appointment when convenient for me and my wife to have 1 car. Service couldn’t fix radio and didn’t agree that there was a smell from HVAC. I was told there were $3300 worth of repairs needed that they came down to $1600 on, none of which were covered by my all inclusive warranty. 2 weeks later I cancelled warranty because it apparently wasn’t what I thought it was. I had a check engine light come on for a small fix. Same tech as last time tells me that there is a smell coming from HVAC and it’s a $2250 fix and if I had a warranty they would have covered it. Used car/dealership originally offered me $17k on my truck that I just paid $25K for and only drove 1200 miles. They ended up at 20.5k and I got this TRAX. I ended up losing $7000 on this and had a terrible experience overall.
Robert Treece
5/30/2025
Nicholas, we regret to hear that your experience with us was not a more positive one. Please contact us at (833) 432-1514 when you have an opportunity, and we will be more than happy to try and turn your experience around.
AVON LAKE, OH
Wayne S|2013 Chevrolet Malibu
Confirmed Service Customer
6/1/2025
Had an oil change and it went well
6/3/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Chevrolet of Avon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
N RIDGEVILLE, OH
Joseph L|2024 Chevrolet Corvette
Confirmed Sales Customer
6/2/2025
No games played. Straight forward price negotiations (new as well as the trade-in vehicle). Friendly and professional at the same time. Quick contract signing process without being pushed to purchase extra service items. Salesperson was very personal at the same time very efficient (Michael Pawlowski) Overall, one of the best new car purchase dealer experiences.
Michael Pawlowski
6/3/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
AVON, OH
Lytha H|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/2/2025
They went out of their way to help me. Always nice and ready to help in any they can. Love my dealership they are the best.
Martha Wood
6/3/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LISBON, OH
Meghan L|2019 Chevrolet Suburban
Confirmed Service Customer
5/28/2025
Very professional
5/29/2025
Meghan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AVON, OH
Eric V|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/28/2025
They took care of everything i needed
5/29/2025
Eric, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LORAIN, OH
Toni C|2017 Chevrolet Cruze
Confirmed Service Customer
5/29/2025
It was good, wish I could have been provided with the part number for the piece I need fix so I can look it up myself.
6/3/2025
Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 432-1514 to discuss your concerns, as your satisfaction is of utmost importance to us.
ELYRIA, OH
Dana I|2026 Chevrolet Equinox
Confirmed Sales Customer
6/2/2025
Everyone was so friendly. The facility was clean. There was a large selection of vehicles also.
Martha Wood
6/3/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Thomas L|2025 Chevrolet Traverse
Confirmed Service Customer
6/3/2025
There was nothing difficult about the process, from booking to completed service...
6/4/2025
Thomas, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTH OLMSTED, OH
Robert B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/3/2025
Very courteous and helpful, as always. So much so that we found our next Chevrolet purchase, a 2025 Chevy Traverse Z71. We live 45 minutes away, but we continue to come back for the great service and for new vehicle purchases.
6/4/2025
Robert, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
COLLINS, OH
Barry J|2006 Buick LaCrosse
Confirmed Service Customer
6/4/2025
great service
6/5/2025
Barry, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
OLMSTED FALLS, OH
Cheryl B|2023 Chevrolet Blazer
Confirmed Service Customer
6/4/2025
Great service and staff
6/5/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAGRANGE, OH
Jaime M|2025 Chevrolet Trax
Confirmed Service Customer
6/9/2025
Nice place and it was super fast. The staff was professional and friendly. Thanks.
6/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH RIDGEVILLE, OH
Michael T|2025 Chevrolet Trax
Confirmed Service Customer
6/2/2025
On time with everything
6/4/2025
Michael, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
LORAIN, OH
James G|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/3/2025
Good experience
James Wood
6/4/2025
James, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PARMA, OH
Ashlee M|2025 Chevrolet Trax
Confirmed Sales Customer
6/4/2025
Very informative and helpful while also being efficient
Robert Wentz
6/5/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AMHERST, OH
Michele K|2026 Chevrolet Equinox
Confirmed Sales Customer
6/9/2025
Martie Wood was excellent! She helped me find the exact vehicle I wanted. Everyone at the dealership was so helpful and pleasant to work with.
Martha Wood
6/10/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We sincerely value your business and look forward to your next visit!
LAGRANGE, OH
Tyrone F|2025 Chevrolet Traverse
Confirmed Sales Customer
6/9/2025
Easy procedures. Straight forward answerd all my questions
Robert Treece
6/10/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
WESTLAKE, OH
Kathleen J|2021 Chevrolet Blazer
Confirmed Service Customer
6/9/2025
Paul was excellent! He kept me updated throughout on what needed to be done with my vehicle. Very happy with the services performed!
6/10/2025
Kathleen, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We sincerely value your business and look forward to your next visit!
AVON, OH
Kevin K|2025 Chevrolet Traverse
Confirmed Sales Customer
6/9/2025
Easy Peasy to deal with .
Stevi Jordan
6/10/2025
Kevin, we are very happy to have provided you with such a positive experience! We hope to see you soon!
CLEVELAND, OH
Dorothy P|2020 Buick Encore GX
Confirmed Service Customer
6/11/2025
Great! Professional & friendly. Very efficient staff!
6/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Bradford H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/12/2025
The service department at MW is fantastic. Matt Kordeleski was my Service Advisor. Kept me informed as my vehicle was being serviced.
6/13/2025
Bradford, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!
VERMILION, OH
Drew L|2018 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
Quick and easy with good communication
6/13/2025
Drew, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Fred O|2025 Chevrolet Trax
Confirmed Service Customer
6/12/2025
Very friendly person
CLEVELAND, OH
Alan S|2020 Chevrolet Equinox
Confirmed Service Customer
6/16/2025
Was never called with an estimate. Price quoted over the phone once work was completed did not include tax and when I questioned it with the service advisor he wanted to argue with me. Went to pay for services and was informed that there was a 3% charge for using a credit card. Terrible customer service and charging additional for a credit card has ensured that I will never visit this dealership again
6/20/2025
Alan, we appreciate you taking the time to leave us this feedback. Please reach out to us at (833) 432-1514 when you can so we can address this situation directly. Thank you and have a great day.
AVON, OH
Linda W|2018 Chevrolet Cruze
Confirmed Service Customer
6/16/2025
Very friendly. Anna was great
6/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Robert G|2021 Chevrolet Tahoe
Confirmed Service Customer
6/16/2025
Accommodating friendly customer service technicians are very knowledgeable and speedy service will recommend mark wahlberg to friends and family
6/16/2025
Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LYNDHURST, OH
Ricky W|2023 Buick Enclave
Confirmed Service Customer
6/18/2025
The service writer was excellent. I think her name was Annie. Not sure though. Sorry if that’s wrong.
6/19/2025
Ricky, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
MEDINA, OH
Lauren B|2018 Chevrolet Traverse
Confirmed Service Customer
6/18/2025
Very helpful in working with me to meet my needs at a price I could afford. Will definitely come back for future service!
Avon Lake, OH
Nicholas T|2020 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
Good experience
6/19/2025
Nicholas, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PARMA, OH
Robert M|2024 Chevrolet Malibu
Confirmed Service Customer
6/18/2025
Everyone was very friendly and nice. I was in and out in no time. It was a very nice exp
SHEFFIELD LK, OH
John C|2020 Chevrolet Traverse
Confirmed Service Customer
6/18/2025
Great service
6/22/2025
John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
N RIDGEVILLE, OH
Gregory M|2025 Chevrolet Traverse
Confirmed Sales Customer
6/13/2025
James Wood was exceptional from first call to delivery of my new Traverse.
James Wood
6/16/2025
Gregory, we're happy to hear you had such a positive experience with James! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND HEIGHTS, OH
Corky K|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
6/14/2025
Friendly
6/16/2025
Corky, thank you for your kind words and this wonderful review! We hope to see you soon!
WESTLAKE, OH
Mark S|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Everything was fine.
AVON LAKE, OH
Tracey N|2024 Chevrolet Trax
Confirmed Service Customer
6/16/2025
-
6/17/2025
Tracey, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
AMHERST, OH
Emma M|2018 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
i just wish yall didn’t charge so much for everything, otherwise i would come back. 400$ for routine maintenance is pretty steep and i’ve never had to pay that much before even though i was getting good work done on my vehicle. if the prices were reasonable i would bring my car to you guys again but unless it’s something only you can handle i would avoid
6/23/2025
Emma, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 432-1514 when you have a chance. Thank you, and we look forward to hearing from you.
ROCKY RIVER, OH
Al C|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/18/2025
****l went well
6/19/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRAFTON, OH
John P|2019 Chevrolet Blazer
Confirmed Service Customer
6/20/2025
Service was great and Anna was very helpful and friendly.
6/23/2025
John, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We sincerely value your business and look forward to your next visit!
N RIDGEVILLE, OH
Emily M|2021 Chevrolet Equinox
Confirmed Service Customer
6/20/2025
Matt was very helpful and explained everything I needed to know. Any concerns I had, he made note of them and let me know that everything came back normal. He didn't try to up charge me on something I didn't need, unlike the last time I was there with a different service rep. I felt confident leaving the dealership.
PAINESVILLE, OH
Kathleen C|2017 Chevrolet Malibu
Confirmed Service Customer
6/23/2025
Matt explained things and even spoke to my husband on the phone.
6/24/2025
Kathleen, we're happy to hear you had such a positive experience with Matt! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKY RIVER, OH
Patricia M|2014 Chevrolet Cruze
Confirmed Service Customer
6/19/2025
Staff friendly n orofessiobal.
6/20/2025
Patricia, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
ELYRIA, OH
Kevin M|2023 Chevrolet Equinox
Confirmed Service Customer
6/19/2025
Very smooth operation and clean
6/20/2025
Kevin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
BAY VILLAGE, OH
Jefferson B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/23/2025
Chuck Maynard was terrific to work with! I can't say enough about helpful and informative he was. I dreaded going to look for a car, and he made it a very calm experience. I will STRONGLY recommend him and Mark Wahlberg Chevy to anyone looking to buy a car!
CHARLES MAYNARD
6/24/2025
Jefferson, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARMA, OH
Mary Ann B|2026 Chevrolet Equinox
Confirmed Sales Customer
6/23/2025
All staff were friendly and knowledgeable. We received the appropriate amount of attention and our buying needs were met. Our sales person was exceptional.
James Wood
6/24/2025
Mary, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
AMHERST, OH
Lauren M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/23/2025
Fantastic!
James Wood
6/24/2025
Lauren, we are very happy to have provided you with such a positive experience! We hope to see you soon!
WILLOUGHBY, OH
Kelly C|2025 Chevrolet Trax
Confirmed Service Customer
6/23/2025
Friendly, knowledgeable staff & work completed in less than time quoted!
6/24/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Elizabeth R|2026 Chevrolet Equinox
Confirmed Sales Customer
6/24/2025
Great Experience
CAROLINE DRACKA
6/25/2025
Elizabeth, we are very happy to have provided you with such a positive experience! We hope to see you soon!
AVON, OH
Angela T|2025 Chevrolet Trax
Confirmed Service Customer
6/26/2025
Paul was very friendly and my car was done in a timely and efficient manner
6/27/2025
Angela, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CLEVELAND, OH
Helen M|2022 Chevrolet Malibu
Confirmed Service Customer
6/26/2025
Appointment was easy to make. Dan/Service very efficient & answered all my questions. Finance Mgr also very helpful in answering my questions in exending my Vehicle Service Warranty for 6 more years (or 48,000 miles). And I love the coffee machine while car being serviced! Helen McDermott
OLMSTED TWP, OH
Tim R|2014 Chevrolet Corvette
Confirmed Service Customer
6/23/2025
easy online scheduling, quick service, great people to deal with
6/24/2025
Tim, we are so happy to read such a great review about Mark Wahlberg Chevrolet of Avon! If you're ever in need of more help, please let us know!
LORAIN, OH
Dawn M|2023 Chevrolet Blazer
Confirmed Service Customer
6/23/2025
Always great customer service.
N RIDGEVILLE, OH
Stephen T|2024 GMC Sierra 1500
Confirmed Service Customer
6/23/2025
Great overall experience. Friendly and knowledgeable staff.
AVON, OH
Katherine D|2011 Chevrolet Cruze
Confirmed Service Customer
6/23/2025
Positive
6/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Drew S|2019 Chevrolet Trax
Confirmed Service Customer
6/25/2025
Always prompt, welcoming and professional.
LORAIN, OH
Jesse W|2025 Chevrolet Colorado
Confirmed Service Customer
6/26/2025
They got done what was needed on time.
6/27/2025
Jesse, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
SHEFFIELD LK, OH
Phillip B|2025 Chevrolet Trax
Confirmed Sales Customer
6/27/2025
Very professional and clean.
Stevi Jordan
6/29/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Ray N|2020 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
Everything went well they change the oil & check out the car found I will need rear brakes in the near future . So I made appt Thanks
AVON LAKE, OH
James T|2026 Chevrolet Equinox
Confirmed Sales Customer
6/30/2025
It was fast and easy and the whole staff was professional and courteous. We have been coming here for years and it seems to get faster and easier everytime. I would definitely recommend the dealership to my family and friends.
Martha Wood
7/1/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
ELYRIA, OH
Gregory H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/30/2025
Pleasant and polite service. AC system is working great, I was able to use the $50 coupon that was mailed to me and the bonus was they washed my dirty truck! That alone was worth $20. Very satisfying, thank you!
7/1/2025
Gregory, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
AVON, OH
Daniel J|2022 Chevrolet Equinox
Confirmed Service Customer
6/26/2025
Brought my car in for service and an oil change. Had zero issues with this and everyone was nice, especially my salesman Zach Low. Great kid and such a nice person!! Only problem I had was I was given a loaner which was a ‘19 Ford that was a trade in. Never have I had such an older vehicle given to me to use. I’m not complaining but a newer car that didn’t smell like a hospital would have been great. I’m not upset at all but could see why someone else would be. Besides, I dislike Ford’s very much so that alone made it a problem for me
6/27/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (833) 432-1514.
BEREA, OH
David M|2021 Chevrolet Equinox
Confirmed Service Customer
6/26/2025
The people in the service department were very kind and efficient. It was a great experience.
6/27/2025
David, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Timothy O|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/28/2025
Schedule an appt for Tuesday drop off truck they don't look at it till after work then I have to message them for an update
6/30/2025
Timothy, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
SHEFFIELD LK, OH
David C|2022 Chevrolet Equinox
Confirmed Service Customer
6/29/2025
Complete Professional services very understandably super easy
6/29/2025
David, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ELYRIA, OH
Joesph G|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Straightforward visit. Norm
Norman Burke
7/1/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
OLMSTED FALLS, OH
Jevat A|2025 Chevrolet Colorado
Confirmed Sales Customer
6/30/2025
Awesome! Love the New Chevy Colorado
CHARLES MAYNARD
7/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBIA STATION, OH
James S|2022 Chevrolet Trax
Confirmed Service Customer
6/30/2025
Great customer service and prompt delivery I'm always taken care of at the dealership
7/1/2025
James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
AVON LAKE, OH
Margaret L|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Working with Marti to find a vehicle that was better suited for my needs was great. She made me feel heard and provided options for me to make the best decision for my situation.
Martha Wood
7/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LORAIN, OH
Alfonso S|2024 Chevrolet Malibu
Confirmed Service Customer
7/2/2025
Veey informative and quick.
7/4/2025
Alfonso, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
AVON LAKE, OH
Dawn C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/2/2025
Mike, Darrel and Brian were all great! Patient, professional and went over all aspects of my needs.
Michael Pawlowski
7/4/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Please don't hesitate to reach out if there's anything additional we can do for you.
ELYRIA, OH
Joseph D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
Terrible they told me I needed a battery even though I knew I didn’t. Paid for the battery they said it was all good and went to pick up the truck engine light was still on so issue was not fixed and I’m out $300 for a battery I didn’t need
CLEVELAND, OH
Paul J|2026 Chevrolet Equinox
Confirmed Sales Customer
7/2/2025
James & Marty were great & I would recommend them to friends & family.
Martha Wood
7/5/2025
Paul, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! We are always more than happy to assist you if anything else comes up. Take care!
LORAIN, OH
Jennifer K|2020 Chevrolet Blazer
Confirmed Service Customer
7/7/2025
Paul was fantastic and I appreciate all of his help,
7/8/2025
Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We are always more than happy to assist you if anything else comes up. Take care!
OLMSTED TWP, OH
William M|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/7/2025
Friendly service staff, got me in on time for my appointment.
7/8/2025
William, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
David W|2025 Chevrolet Blazer
Confirmed Service Customer
7/8/2025
Great waiting area. Answered all my questions. Clean restrooms.
7/9/2025
David, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Until the next time we meet, take care!
OLMSTED FALLS, OH
William N|2024 Chevrolet Colorado
Confirmed Service Customer
7/8/2025
Had to order a part so I had to schedule a follow up appointment. They didn’t have any cars available so I waited for it which took three hours. Service level was not good I will choose another dealership for future appointments.
AMHERST, OH
Gwen S|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
7/10/2025
Good service in a timely manner
7/11/2025
Gwen, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
David C|2025 Chevrolet Traverse
Confirmed Sales Customer
6/30/2025
The dealership was very welcoming and accommodating. Mike Pawlowski, our salesman was knowledgeable, friendly and was able to provide us with exactly the Traverse we were looking for. Great dealership and employees.
Michael Pawlowski
7/1/2025
David, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
MEDINA, OH
Edward M|2019 Chevrolet Trax
Confirmed Service Customer
6/30/2025
Great service from Cole and Anna. Really worked to get my car fixed quickly and they were excellent working with my warranty.
7/1/2025
Edward, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ELYRIA, OH
Sharon A|2011 Chevrolet Malibu
Confirmed Service Customer
7/2/2025
Young lady who took care of me was very friendly. Plus she gave ma a coupon for 15$ for the service I received. Nice bonus
7/4/2025
Sharon, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!
AVON LAKE, OH
Mark K|2024 Chevrolet Malibu
Confirmed Service Customer
7/7/2025
The experience was fine. My car was in the shop longer than I expected.
7/8/2025
Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AVON LAKE, OH
David S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/7/2025
Matt did extra heavy lifting by getting authorization from a reluctant extended warranty company that doesn’t answer the calls in a timely manner. He kept at it and kept me informed. I needed that vehicle for medical travel purposes and Matt went the extra mile to get me back on the road. I bought that truck at that dealership and no one else has ever serviced it. I’ve been well taken care of every time in that service department and I won’t go anywhere else.
7/8/2025
David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ROCKY RIVER, OH
Jeffrey M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2025
Oil change was fast and efficient. Staff was courteous and friendly.
7/11/2025
Jeffrey, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
N RIDGEVILLE, OH
Robert G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/10/2025
An oil change can be completed in 20 min..you require 55 min..mine took 93 min..unacceptable..and I was charged full price even with the wait
7/17/2025
Robert, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (833) 432-1514.
AVON, OH
Jihad K|2025 Chevrolet Suburban 1500
Confirmed Service Customer
7/15/2025
Very good as always
7/16/2025
Jihad, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WESTLAKE, OH
Victor T|2024 Chevrolet Camaro
Confirmed Service Customer
7/11/2025
The team is professional and courteous.
7/14/2025
Victor, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Curtis T|2019 Chevrolet Equinox
Confirmed Service Customer
7/13/2025
Made appointment over phone super nice. When I pulled into garage I was greeted with nice manner polite smile, Made sure what I wanted and needed , As soon as it was done called me told me what was done and what needed done All good
7/15/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH OLMSTED, OH
Daniel S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/15/2025
Great communication by everyone involved and upfront honest prices
CHARLES MAYNARD
7/16/2025
Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTH RIDGEVILLE, OH
Laura M|2026 Chevrolet Equinox
Confirmed Sales Customer
7/17/2025
Robert presented information for both purchasing and leasing a vehicle in an easy to understand format. He took the time to allow me to test drive two different makes and models so that I could decide which one fit my needs best. Robert listened to my concerns regarding vehicle options, price, and my current trade in value. After a small negotiation, Robert and I came to a compatible agreement on both ends. Robert made sure I was satisfied with my choice and also walked me through the car features as well as the onstar telephone call. Each person I came in contact with at Mark Wahlberg Chevrolet was professional, helpful, and made my experience easy to navigate. Considering my experience and satisfaction with my lease, I would highly recommend Mark Wahlberg Chevrolet to others.
Robert Wentz
7/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
AVON LAKE, OH
Miranda H|2026 Chevrolet Equinox
Confirmed Sales Customer
7/17/2025
I bought my trax with James and he happened to be in when I went to get service done for a tire and was able to help me get into a 2026 equinox. The only thing I wasn’t please about was I could tell the car had been driven by staff even though it “came” from another dealer. 172 miles seems high to come from another dealer.
James Wood
7/20/2025
Miranda, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We sincerely value your business and look forward to your next visit!
CLEVELAND, OH
Randy L|2022 Chevrolet Equinox
Confirmed Service Customer
7/18/2025
Took 1hr and a half for oil change. To long
7/24/2025
Randy, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (833) 432-1514 so we may assist you in moving forward towards a resolution.
WILLOWICK, OH
Elaine C|2018 Chevrolet Traverse
Confirmed Service Customer
7/18/2025
Pleasant, efficient & thorough service.
7/21/2025
Elaine, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
OBERLIN, OH
Mark B|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/18/2025
My experience was delightful. Everyone was very friendly and knowledgeable. My service adviser, Anna Peters was awesome. I will always use Mark Wahlberg for any service my car may need in the future.
7/21/2025
Mark, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHEFFIELD LK, OH
Donna H|2024 Chevrolet Trax
Confirmed Service Customer
7/19/2025
Staff is friendly, informative and efficient.
7/21/2025
Donna, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! We hope to see you soon!
SOUTH AMHERST, OH
Brian D|2025 Chevrolet Equinox
Confirmed Service Customer
7/20/2025
Had my vehicle for 2 days, said they could not duplicate the problem.
7/26/2025
Brian, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (833) 432-1514. We look forward to hearing from you.
SHEFFIELD VILLAGE, OH
Robert N|2025 Chevrolet Colorado
Confirmed Sales Customer
7/21/2025
Excellent, very professional
Tomas Gerborg
7/22/2025
Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AVON LAKE, OH
Marc S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/21/2025
James Wood is fantastic.
Don Harold
7/22/2025
Marc, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
AVON LAKE, OH
Mary M|2026 Chevrolet Equinox
Confirmed Sales Customer
7/22/2025
We’ve been loyal customers for over 12 years, and the staff across service, sales, and finance have always been professional and helpful. James Wood made leasing our new car a completely stress-free experience. He answered all of my questions thoroughly and clearly explained the entire process. Bryan Megon was also very helpful during the signing of our financial documents. I absolutely love my new Equinox!
James Wood
7/23/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Susan M|2023 Chevrolet Traverse
Confirmed Service Customer
7/22/2025
Very good service had some issues with scheduling, but was due to training on the automotive technicians which was reasonable. The traverse runs great.
AMHERST, OH
Larry S|2025 Chevrolet Traverse
Confirmed Sales Customer
7/24/2025
Mike was very patient and accommodating. Fixed me up with exactly the vehicle I was looking for and I was very appreciative overall of the services I received
Michael Pawlowski
7/25/2025
Larry, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
NORTH RIDGEVILLE, OH
Gregory H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2025
Friendly environment and reasonable cost.
7/25/2025
Gregory, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
AVON, OH
Jason E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/24/2025
Great job
CLEVELAND, OH
Debra P|2025 Chevrolet Trax
Confirmed Service Customer
7/24/2025
Easy check in, friendly associates, car quickly finished with service, easy pick up and my car was even run back thru the wash since a bird had decorated the windshield,
7/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LORAIN, OH
Timothy H|2024 Chevrolet Tahoe
Confirmed Service Customer
7/25/2025
The service staff did an excellent job getting my car in and quickly doing the required maintenance work it. I appreciate their professionalism and quality of the dealership.
7/25/2025
Timothy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKY RIVER, OH
John P|2025 Chevrolet Equinox
Confirmed Sales Customer
7/28/2025
Martha wood did a good job answering all my questions and was very polite.
Martha Wood
7/29/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We sincerely value your business and look forward to your next visit!
WESTLAKE, OH
Jeffrey B|2025 Chevrolet Colorado
Confirmed Sales Customer
7/28/2025
Bob was great, service manager got a few little things fixed I noticed on my truck even though it was a Saturday and the body shop was closed. In and out with a new truck in a few hours !!!
Robert Treece
7/29/2025
Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We sincerely value your business and look forward to your next visit!
LANSING, MI
Ryan E|2024 Chevrolet Equinox EV
Confirmed Service Customer
7/28/2025
Scheduled on short notice and the team was great! I came in just needing a tire rotation for my Chevy Equinox EV. The service team was friendly and professional throughout. My only concern was the wait time—it took about an hour and 15 minutes due to only having one heavy-duty lift available for EVs in the back. That said, everyone was great, and I was able to get some work done while I waited. Appreciate the solid service!
7/29/2025
Ryan, thank you for taking the time to leave us feedback about your experience with us. Thank you for leaving feedback. Please reach out to us at (833) 432-1514 so we may identify ways to improve your experience.
NORTH RIDGEVILLE, OH
Barbara L|2016 Chevrolet Trax
Confirmed Service Customer
7/15/2025
The service is great. All the staff are very nice and accomadating.
7/16/2025
Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We look forward to your next visit! Take care!
N RIDGEVILLE, OH
Don K|2015 Chevrolet Equinox
Confirmed Service Customer
7/24/2025
The people were very nice. They did a thorough job. Took a little longer than i anticipated but worked out fine.
7/25/2025
Don, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AMHERST, OH
Kathleen T|2018 Chevrolet Cruze
Confirmed Service Customer
7/24/2025
Very prompt and courtious
SHEFFIELD LAKE, OH
Frank K|2021 Chevrolet Camaro
Confirmed Service Customer
7/24/2025
Arrived at appointment time and service greeted me and explained exactly what was going to be done and how long, called me when completed and all went well. Very impressed with the facility, service staff, and atmosphere, this was my first time there and will use them as my service provider for now on.
AVON, OH
Dawn M|2023 Chevrolet Blazer
Confirmed Service Customer
7/28/2025
Always great customer service.
N RIDGEVILLE, OH
Willow N|2020 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
The gentleman that checked me in was very friendly and explained everything. He even went to get my phone when I realized I left it in my car.
7/30/2025
Willow, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Julia M|2025 Chevrolet Traverse
Confirmed Service Customer
7/29/2025
Great staff
ELYRIA, OH
Colleen S|2025 Chevrolet Equinox
Confirmed Service Customer
7/31/2025
Xxxxx
8/2/2025
Colleen, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
AVON, OH
Jack M|2019 Chevrolet Traverse
Confirmed Service Customer
7/31/2025
Nice people and efficient.
8/3/2025
Jack, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OLMSTED TWP, OH
Dianne P|2010 Chevrolet Traverse
Confirmed Service Customer
7/31/2025
Excellent customer service!
8/3/2025
Dianne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Carlos E|2009 Chevrolet Silverado
Confirmed Service Customer
7/31/2025
The service department reps were very welcoming and helpful, being able to get my repairs and quotes in a timely fashion and pleasant sendoff once all is done is nice, who could ask for more, Thanks Team.
8/3/2025
Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! If you have any further questions, please give us a call. We're always happy to help!
ST CHARLES, MO
Denise S|2020 Chevrolet Trax
Confirmed Service Customer
8/1/2025
Anna is great - always a pleasant experience. I appreciate all her help and professionalism.
LAKEWOOD, OH
Lisa J|2016 Buick Enclave
Confirmed Service Customer
8/3/2025
It was awesome that I was able to schedule a same day appt and have my vehicle fixed within hours! The only complaint was when I was called on the phone, I was told my charge for repair would be $429, but when I went to pick up my car, the guy tried to charge me $596. When I said I was told $429, he said that didn’t include the cost of brake Inspection. There was a lady working at the next desk who overheard us and she asked the guy if I got new brakes and he responded yes. She then told him that the inspection fee was waived then. So reprinted the papers and took off that charge. It was a few minutes before closing and everyone else was gone! So I am thankful that lady was standing there otherwise it would have cost me over $150 more because the guy I dealt with was new or something and didn’t know!
8/5/2025
Lisa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Satedra C|2020 Chevrolet Malibu
Confirmed Service Customer
8/3/2025
The dealership had my car for more than 2 months and the car is still having the same problem.
LORAIN, OH
Sarah S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/4/2025
From our sales guy to financing, everyone was so easy to work with. They did what they said they were going to do and made the experience enjoyable. They have definitely earned my repeat business!
James Wood
8/5/2025
Sarah, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
INDEPENDENCE, OH
Branden L|2025 Chevrolet Colorado
Confirmed Sales Customer
8/5/2025
Excellent, no complaints. Very professional and friendly
CHARLES MAYNARD
8/6/2025
Branden, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!
ELYRIA, OH
John P|2026 Chevrolet Equinox
Confirmed Sales Customer
8/11/2025
Every employee was very nice. Even if we wasn’t their client they spoke to us and made us feel very welcome.
Stevi Jordan
8/13/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WILLOWICK, OH
Tyler D|2021 Chevrolet Blazer
Confirmed Service Customer
8/11/2025
Matt and the service team always take great care of me. Thank y'all so much! -Tyler D
8/13/2025
Tyler, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
BROOKLYN, OH
Carlos D|2025 Chevrolet Traverse
Confirmed Sales Customer
8/11/2025
Easiest car buying experience I have ever had. Tom was very calm and easy going. Brian in Finance was Great.
Tomas Gerborg
8/13/2025
Carlos, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BEREA, OH
Theodore O|2024 Chevrolet Colorado
Confirmed Service Customer
7/29/2025
I could not take my 2024 Colorado in for my oil change so my wife took the truck. She had no problems and felt very comfortable meeting with the maintenance folks taking care of the vehicle.
7/30/2025
Theodore, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ETOWAH, NC
Jorja D|2017 Chevrolet Equinox
Confirmed Service Customer
7/31/2025
Everyone was professional and servic c was fast and efficient
ELYRIA, OH
Steven B|2025 Chevrolet Equinox
Confirmed Service Customer
8/1/2025
The service writer was great 👍
8/4/2025
Steven, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
AMHERST, OH
Scott R|2025 Chevrolet Traverse
Confirmed Sales Customer
8/4/2025
Quick and easy!!
Zack Low
8/6/2025
Scott, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
MENTOR, OH
Eric B|2024 Chevrolet Colorado
Confirmed Service Customer
8/11/2025
Great prompt service on my truck at a fair price! Love Wahlberg Chevy!
8/13/2025
Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Fabricio L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/12/2025
Communicated well
8/14/2025
Fabricio, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Greg H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/12/2025
Poor communications, texting (e.g., Service Technician would hardly speak to me) as opposed to talking and lack of creditability (e.g., I had to clarify with the Service Manager his description of the "leaking unit" as the AC condenser or the evaporator, he should know this). I believe everyone is a salesperson, no matter what they do as they need to build trust and confidence in their services. Additionally I believe everyone should be paid fairly plus I am old enough to know prices are based on two reasons; "because they have too" or "because they can". I am not convinced what I paid for (replacement AC condenser @ $2,123 from two service appointments) was "because they have too".
8/18/2025
Greg, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (833) 432-1514 so we can make your experience a positive one.
AVON, OH
William C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/13/2025
As always the Service Department did an excellent job of getting me checked in and updating me while my truck was in for service. I'll never take my truck anywhere else for service.
AVON, OH
Hannah D|2024 Chevrolet Blazer
Confirmed Service Customer
8/13/2025
.
8/14/2025
Hannah, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
N RIDGEVILLE, OH
Hannah B|2025 Chevrolet Trax
Confirmed Service Customer
8/13/2025
Had a great experience during my car service appointment, everyone was friendly and it was done in a timely manner
8/15/2025
Hannah, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WELLINGTON, OH
William P|2025 Chevrolet Trax
Confirmed Sales Customer
8/15/2025
Thanks to James! He was great
James Wood
8/17/2025
William, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Please let us know if there is anything else we can do for you; we are more than happy to help!
AVON, OH
Maureen P|2022 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
Wait time was a little over an hour which was told to me before they started. Everyone is very friendly and the experience is always good. Thank you
8/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
N RIDGEVILLE, OH
Diana W|2015 Chevrolet Malibu
Confirmed Service Customer
8/15/2025
Efficiently well done.
8/17/2025
Diana, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
AVON LAKE, OH
Jeanie S|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/15/2025
Nothing short of AMAZING! My salesman James was on point with everything. Answered every question I had. Would recommend 100xs. Best experience ever purchasing a vehicle.
James Wood
8/17/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We look forward to your next visit! Take care!
SHEFFIELD LAKE, OH
Thomas V|2020 Chevrolet Trax
Confirmed Service Customer
8/15/2025
I had a very positive experience waiting while my vehicle was being serviced, especially since it took less time than I had anticipated.
8/18/2025
Thomas, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
N RIDGEVILLE, OH
Michael G|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
8/21/2025
The dealership was quick and fast with completing the deal on our truck.
Robert Treece
8/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ELYRIA, OH
Clarence W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/22/2025
THE OIL CHANGE , TIRE ROTATION AND INSPECTION ONLY TOOK ABOUT 30 MINUTES AND THE TRUCK COME OUT NICE AND CLEAN
ELYRIA, OH
Barbara M|2025 Chevrolet Trax
Confirmed Sales Customer
8/12/2025
My car dealer was very nice. He explained to me alot about my new car. The Finance People where Great! I am definitely recommending this dealership to family and friends
Sixto Torres
8/15/2025
Barbara, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
SHEFFIELD LK, OH
John Z|2016 Chevrolet Colorado
Confirmed Service Customer
8/14/2025
As usual the service person was very pleasant and friendly and professional. She kept me informed about the status of my truck which I appreciate very much. Thanks for having quality people represent your dealership.
8/16/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Thank you, and have a fantastic day!
LAKEWOOD, OH
John L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2025
everyone very professional and courteous, always on time and professional
8/16/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
AMHERST, OH
Gwen S|2014 Chevrolet Traverse
Confirmed Service Customer
8/14/2025
Professional and personal
8/17/2025
Gwen, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
AVON LAKE, OH
Gerald S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/15/2025
salesman Bob Treece was very good at professional at explaining the features of the vehicle
Robert Treece
8/17/2025
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
SHEFFIELD LAKE, OH
Rodney F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/17/2025
Good experience. Nail was found in my tire which was repaired. Was given the opportunity to purchase 4 oil changes at a discount.
LORAIN, OH
Juan B|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
The salesperson was very helpful with everything we asked and knew everything about the vehicle we purchased which helped out very much. Made the process of this purchase very easy.
CAROLINE DRACKA
8/21/2025
Juan, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH RIDGEVILLE, OH
Lisa B|2026 Chevrolet Equinox
Confirmed Sales Customer
8/22/2025
Very helpful. Communicated well, kept me informed. Mike and Bryan were great to work with!!
Michael Pawlowski
8/24/2025
Lisa, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
SHEFFIELD VILLAGE, OH
Shawn P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/22/2025
Person took care of me was very helpful
8/24/2025
Shawn, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
AVON LAKE, OH
Kimberly W|2018 Chevrolet Equinox
Confirmed Service Customer
8/23/2025
Everyone was great
8/25/2025
Kimberly, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Allene B|2017 Chevrolet Malibu
Confirmed Service Customer
8/27/2025
Unfairly charged to fix a pre-existing issue that the car had when purchased. I had taken it back twice prior to this time. The dealership failed to fix it properly both times. Too soon to tell if it is actually fixed this time. I was told there were no problems with it when I bought it, yet I had to take it in the next day with the engine light on. I was not treated as a valued customer.
8/27/2025
Allene, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 432-1514 when you have a chance. Thank you, and we look forward to hearing from you.
LORAIN, OH
Geza B|2017 Chevrolet Colorado
Confirmed Service Customer
8/27/2025
I was treated very well the service manager David explained everything and gave me a fair price and I like the upfront honesty. Thank you, will do business again.
8/27/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
N RIDGEVILLE, OH
Kyle S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/27/2025
.
James Wood
8/28/2025
Kyle, thank you for the high star rating! We hope to see you soon!
NORTH RIDGEVILLE, OH
Pam B|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/27/2025
Appointment easily made online. Friendly rep at the write up desk. Work completed in good time.
8/28/2025
Pam, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
FAIRVIEW PARK, OH
Satedra C|2020 Chevrolet Malibu
Confirmed Service Customer
8/31/2025
I received my vehicle back on Thursday Afternoon came straight home, left out Friday morning ran 2 errands stayed home all day, Saturday left to go to urgent care while driving stopped at a red light attempted to give it had to go car would not move at all gave it more gas it moved like a turtle across the light until I made into the parking lot. It took several minutes to get it to go into a parking spot. Amherst police department pulled in behind me but soon left after turning my tags. After walking out of urgent care the c it back to my street where it began making noises and again would not pull all the way into my driveway and my garage the car is sitting in the front of my house unmovable with the engine light on and also leaking some type of fluid. I’m so hurt this just hasn’t been resolved yet.
9/2/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 432-1514 to discuss your concerns, as your satisfaction is of utmost importance to us.
LORAIN, OH
Beverly E|2018 Chevrolet Equinox
Confirmed Service Customer
8/23/2025
Prompt courteous service
8/25/2025
Beverly, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Avon
WESTLAKE, OH
Jonathan T|2025 Chevrolet Traverse
Confirmed Sales Customer
8/23/2025
Great people and excellent service when buying a car!
Robert Wentz
8/25/2025
Jonathan, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
NORTH OLMSTED, OH
Heidi S|2025 Chevrolet Trax
Confirmed Sales Customer
8/25/2025
James Wood was my salesman and he was absolutely fantastic. Buying a car for me is overwhelming and he made it as easy as possible for me.
James Wood
8/25/2025
Heidi, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! We sincerely value your business and look forward to your next visit!
VERMILION, OH
Jonathan G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/25/2025
Very personal and professional people
Sixto Torres
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
NORTH ROYALTON, OH
David S|2025 Chevrolet Silverado EV
Confirmed Sales Customer
8/25/2025
Darryl and Martie were terrific! I drove in from out of state for this truck; they understood that and were extremely sensitive to my time and effort, which I truly appreciated. I was very happy with the deal and their service was more than what I expected and exactly what I could have wanted.
Martha Wood
8/26/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
YPSILANTI, MI
Jeffrey M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/29/2025
Everyone was was very helpful and explained details very clearly.
James Wood
9/1/2025
Jeffrey, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHESTERLAND, OH
Judy B|2025 Chevrolet Trax
Confirmed Sales Customer
9/1/2025
Extremely professional, the agent who took care of me went AB0VE AND BEYOND to take care of my needs and requirements!
James Wood
9/2/2025
Judy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ELYRIA, OH
Christopher R|2026 Chevrolet Equinox
Confirmed Sales Customer
9/1/2025
Best place to buy a car, honest sincere no games or gimmicks great staff all the way back to Firment days
James Wood
9/2/2025
Christopher, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
CLEVELAND, OH
Christopher C|2017 Chevrolet Colorado
Confirmed Service Customer
9/7/2025
I understand you need to get paid for services provided but $469 for a HOSE CLAMP and some coolant? Seriously??? The diagnostic charge doesn’t go to the repair? The shop charges over $200 per hour? And something so silly as a hose clamp you’re charging me a full hour? I believe that is completely ridiculous. I asked the gentleman that checked me out to explain my invoice he just said “it’s a customer charge”. How about a little more detail. If I didn’t have extended warranty and waive the deductible by going to the location where I purchased the automobile, I would certainly be taking my vehicles elsewhere. That is seriously taking advantage of your customers.
9/8/2025
Christopher, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (833) 432-1514 so we can work towards a resolution.
ELYRIA, OH
Linda K|2026 Chevrolet Equinox
Confirmed Sales Customer
9/8/2025
Came into a very friendly dealership. Listened to what we wanted, car wise and price wise. Went for a drive in an Equinox.
Martha Wood
9/8/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH RIDGEVILLE, OH
Lynn K|2020 Buick Encore GX
Confirmed Service Customer
9/8/2025
You had my cabin filter out and told me it was very dirty and needed replaced. You wanted $80 to replace it. A new filter is $25-30 and like I said, you already had it out. Charge me $40-50 and I would have let you do it and you would have made some money, but $80 for something that was already out is taking advantage of people.
9/9/2025
Lynn, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 432-1514 when you have a chance. Thank you, and we look forward to hearing from you.
ELYRIA, OH
Jeanette D|2024 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Got my appointment when i wanted it, greeted with a very nice young man in the service department. He said my car would be ready in an hour and it was. They also washed it and dried it to a beautiful shine. I spent the time talking to my salesman so the time passed quickly. Other employees greeted me also. This is my second SUV from this dealership and I feel very comfortable there.
SHEFFIELD VILLAGE, OH
Ryan L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/11/2025
I was advised my rear brakes were worn, I had recently had my rear brakes replaced at Sunnyside Chevy so I knew it was not the case. When I questioned it the service tech said he had to talk to the tech then did he made a mistake. Makes it hard for me to trust the service department
9/12/2025
Ryan, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us at (833) 432-1514 so we can understand your situation better in order to try and turn your experience around. Thank you, Mark Wahlberg Chevrolet of Avon
ELYRIA, OH
Rosemarie M|2025 Chevrolet Blazer
Confirmed Sales Customer
9/1/2025
The entire staff was professional and listened to my concerns and questions that I had.
Stevi Jordan
9/2/2025
Rosemarie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!
NORTH RIDGEVILLE, OH
Joshua W|2025 Chevrolet Silverado EV
Confirmed Sales Customer
9/2/2025
Most of the deal was done before I got there, car looked absolutely amazing and the people were fantastic
James Wood
9/3/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CLEVELAND, OH
Diana F|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/8/2025
Everything was great with the service and my experience at the dealership
9/8/2025
Diana, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
ELYRIA, OH
Renee W|2025 Chevrolet Traverse
Confirmed Service Customer
9/8/2025
I love the dealership! Everyone is very professional and helpful. Had my vehicle serviced and found it needed a computer update which was the cause of the issues I was having with caraway and charging station. Everyone i have delay with have been awesome dealing with. I wish more businesses would follow this model. Thank you for everything you do.
NORTH RIDGEVILLE, OH
Tina M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/8/2025
Great
James Wood
9/9/2025
Tina, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Maureen P|2022 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Everything was fine. Everyone is always pleasant, and it took about a half an hour as I was told. Thank you
N RIDGEVILLE, OH
Eric J|2018 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Quick service in a timely fashion.
LORAIN, OH
Dennis M|2014 Chevrolet Cruze
Confirmed Service Customer
9/10/2025
Brought our car in after having the battery jumped. The battery was replaced and had our car back in a few hours
AVON LAKE, OH
Arnold P|2020 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Took care of our car in a great manner.
9/12/2025
Arnold, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
NORTH OLMSTED, OH
Lisa Y|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/17/2025
We had a great experience through the entire process. Chuck and Bryan were amazing, very knowledgeable and considerate of our needs. We will recommend to our friends/family.
CHARLES MAYNARD
9/18/2025
Lisa, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
OLMSTED FALLS, OH
Barbara D|2020 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Friendly staff. Quick service.
9/15/2025
Barbara, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CLEVELAND, OH
Adam B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/16/2025
Excellent service and staff is excellent to deal with!
9/17/2025
Adam, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We are always more than happy to assist you if anything else comes up. Take care!
NORTH RIDGEVILLE, OH
Curtis N|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/18/2025
Excellent job
WARREN, OH
Robert H|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
9/19/2025
Friendly people kept me informed on the progress of the work being done.
NORTH OLMSTED, OH
Laura W|2019 Chevrolet Cruze
Confirmed Service Customer
9/19/2025
Went in for oil change. As always, great service and friendly staff.
9/22/2025
Laura, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
ELYRIA, OH
Steven K|2019 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Prompt and professional service!
N RIDGEVILLE, OH
Bruce C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/19/2025
The guy on the far right closest to the door to the shop guys always is polite and helpful since ive been taking my vehicles over the last 4yrs ive never seen him mad or unhappy makes for a good atmosphere he also has never pushed me for more then what I came in for and for me I like that.
9/22/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
SHEFFIELD VILLAGE, OH
Bart C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/21/2025
The Service Department always does a great job of getting me check in, keeping me up to date on status of the vehicle.
9/22/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Bryan K|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
9/21/2025
Service writer tried to sneak a rotation on my work order when I clearly only asked for the free oil change and courtesy inspection from when I bought the truck, it came with 3. Then after he corrected it and put it on the work order not to rotate the tires, the technician STILL rotated them. On top of that when I got home and checked the torque on them, they were much higher then factory spec, because he used an impact to install them. They also took double the time I was told on the phone when I scheduled it. Super unprofessional, and I expect more from a dealership.
9/22/2025
Bryan, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (833) 432-1514 so we can work towards a resolution.
GRAFTON, OH
Lynne N|2024 Chevrolet Blazer
Confirmed Service Customer
9/21/2025
Oil change tire rotation. Fast and nice
LORAIN, OH
James W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/23/2025
Great experience
James Wood
9/24/2025
James, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
EASTLAKE, OH
Lillian G|2025 Chevrolet Trax
Confirmed Sales Customer
9/23/2025
Helpful and Friendly staff
Tomas Gerborg
9/24/2025
Lillian, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LORAIN, OH
Manuel D|2018 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
The staff was able to address my car needs
N RIDGEVILLE, OH
Alayne C|2018 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Again, I received great customer service. Staff continues to make sure to explain things and make sure I am welcome when I come in. Service is always top notch. Keep up the good work.
9/27/2025
Alayne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Nancy B|2025 Chevrolet Trax
Confirmed Service Customer
9/25/2025
Very easy to schedule appointment online, the waiting room was clean and comfortable. The service was great.
AMHERST, OH
Robert S|2025 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
I came in for an oil change and filter. They told me, the factory striped, a lug nut stud on the left front wheel. They said the part was not available. Said they call when the part came in. So I'm driving, with four lug nuts. How safe is this?
9/27/2025
Robert, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing to provide more feedback, please reach out to us at (833) 432-1514 so we can assist you further.
N RIDGEVILLE, OH
Julie P|2026 Chevrolet Equinox
Confirmed Sales Customer
9/25/2025
Martie, Darrell and Brian were so easy to work with!
Martha Wood
9/28/2025
Julie, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
AVON LAKE, OH
Gwen S|2014 Chevrolet Traverse
Confirmed Service Customer
9/29/2025
Parts were ordered when I scheduled the appointment and that made all the services provided complete in a timely manner.
9/30/2025
Gwen, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
AVON LAKE, OH
Ryan T|2020 Chevrolet Blazer
Confirmed Service Customer
10/6/2025
Very friendly staff! I don't feel the high pressure to sell me a car.
10/8/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
AVON LAKE, OH
Jerry H|2024 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
Unfortunately I still have an issue got a warning light for same issue again yesterday. So I have to bring it back in today 25 September to have them try and find the problem and solve it
9/26/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mark Wahlberg Chevrolet of Avon (833) 432-1514
AVON, OH
Kris W|2022 Chevrolet Trailblazer
Confirmed Service Customer
9/25/2025
All the service representatives are very pleasant and knowledgeable. They keep you updated on the progress of your vehicle. I have never had a bad experience.
9/27/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Gregory A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Very good service
9/27/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
BRUNSWICK, OH
Linda P|2023 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
He gave me all the information I needed without me having to ask. Very friendly and polite. I was done in less that 45 min!
WESTLAKE, OH
Rick V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2025
In and out within a reasonable time
9/30/2025
Rick, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
LORAIN, OH
Sean P|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/3/2025
Another visit with top notch service. See you again soon.
10/6/2025
Sean, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH OLMSTED, OH
Lauri H|2024 Chevrolet Equinox
Confirmed Service Customer
10/3/2025
Oil changes was performed quickly. My only issue, I scheduled using they Chevy app and received a confirmation. When I called to see if I could bring it in earlier, there was no record of my appt. No I'm sorry from the staff, just a no record of appt. If the scheduling app doesn't work, then that feature should be turned off.
10/6/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 432-1514 to discuss your concerns, as your satisfaction is of utmost importance to us.
AMHERST, OH
Rebecca G|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/6/2025
Advisor was great and service was quick.
10/7/2025
Rebecca, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTH RIDGEVILLE, OH
Mike F|2010 Chevrolet Colorado
Confirmed Service Customer
10/6/2025
I really was very happy to all of the people who work on my 2010 Chevy Colorado that figure out my problem to get my truck back an I thank you all so much each an every one of you I will say I didn't care to much for the cost but what can I do I couldn't figure it out so it is what it is All of you guys/girls keep up the good work I will be waiting for my free shirt 2x
10/8/2025
Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
LORAIN, OH
Hannah B|2025 Chevrolet Trax
Confirmed Service Customer
10/7/2025
Friendly staff, quick check in and check out
Lorain, OH
James T|2024 Chevrolet Equinox
Confirmed Service Customer
10/7/2025
Clean & the service was quick
10/9/2025
James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LORAIN, OH
Fred O|2025 Chevrolet Trax
Confirmed Service Customer
10/8/2025
Nice and friendly place
10/9/2025
Fred, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
CLEVELAND, OH
Kyle A|2025 Chevrolet Equinox
Confirmed Service Customer
10/10/2025
Scheduling, drop off and pick up was extremely smooth and easy. I'll definitely be coming back.
10/12/2025
Kyle, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SHEFFIELD VILLAGE, OH
Bonnie S|2025 Chevrolet Blazer
Confirmed Service Customer
10/10/2025
We wer taken care of right away and our problem was resolved
10/12/2025
Bonnie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAGRANGE, OH
Diane S|2022 Chevrolet Equinox
Confirmed Service Customer
10/14/2025
My service consultant Anna did a great job during my service appointment making sure I received my best deal on tires.
10/15/2025
Diane, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Thank you again for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
CHAGRIN FALLS, OH
Douglas W|2026 Chevrolet Colorado
Confirmed Sales Customer
10/15/2025
Norman was fantastic. I was asked what I wanted and didn’t push anything onto be. They found what I wanted and I bought it the same day! Very nice people.
Norman Burke
10/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Avon
NEWBURGH HTS, OH
Jackie H|2023 Chevrolet Traverse
Confirmed Service Customer
10/6/2025
I didn’t have to wait long and they were friendly and helpful as always!!
10/7/2025
Jackie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
N RIDGEVILLE, OH
Cristine T|2022 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Your service staff is very polite and informative. It is THE only place I get my car serviced. Keep up the great work.
10/10/2025
Cristine, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. Please let us know if there is anything else we can do for you; we are more than happy to help!
LORAIN, OH
Patricia H|2020 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
The appointment was for an oil change and everything was handled effieintly as possible
AVON, OH
Navajo F|2025 Chevrolet Trax
Confirmed Service Customer
10/8/2025
The service was very good . I had my oil changed the wait was ok didn’t tak very long.
10/10/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
ELYRIA, OH
Barry J|2006 Buick LaCrosse
Confirmed Service Customer
10/8/2025
FAST EASY IN AND OUT :)
10/10/2025
Barry, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
OLMSTED FALLS, OH
Morgan J|2019 Chevrolet Traverse
Confirmed Service Customer
10/11/2025
N/a
LORAIN, OH
Stacey P|2025 Chevrolet Trax
Confirmed Sales Customer
10/14/2025
The Salesman and the finance guy were both very professional and helpful
James Wood
10/14/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
CLEVELAND, OH
David And A|2024 Chevrolet Trax
Confirmed Service Customer
10/14/2025
Went as planned
10/15/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LORAIN, OH
Charles C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
Vehicle was dropped off for service at 8 am, had to reach out around noon to get status and was told that my vehicle had not been touched yet and they would try to prioritize. Three hours later I reached out again through messaging, waited 30 min and decided to call in. The person that answered said my truck had been done for a few hours and claimed another service person called me and left a message. I had no missed call or voicemail. They told me the shuttle driver was at lunch and would be back in 45 min. I subsequently received a text back from my service rep claiming he called but no missed calls or voicemails. I called an hour later and the shuttle driver was not available being after 4:30m I asked them to come get me in th morning. This was my first experience with this dealership and I hope this isn’t a consistent issue going forward.
10/16/2025
Charles, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 432-1514 when you have a chance. Thank you, and we look forward to hearing from you.
NORTH RIDGEVILLE, OH
Deborah S|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/19/2025
I decided to come to this dealership because I was disappointed with my local dealership. Tried a simple oil change and alignment check. They finished in a timely manner and the charge was less than the other. They found things I didn’t know were wrong. I will return.
CLEVELAND, OH
Mary B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/20/2025
We are extremely happy with sixto. We have been a customer of his for many years.
Sixto Torres
10/20/2025
Mary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SHEFFIELD LAKE, OH
Gerald U|2019 Chevrolet Blazer
Confirmed Service Customer
10/20/2025
Had the transmission flush and oil change. It would be nice at the front desk of the service people to ask if you have any coupons that you could use towards your service that day.
10/21/2025
Gerald, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
N RIDGEVILLE, OH
Brian N|2026 Chevrolet Colorado
Confirmed Sales Customer
10/20/2025
I had done my research on the vehicle I purchased and felt the Chevy Colorado best suited my needs , there was good inventory , in decades of buying or leasing vehicles it was absolutely the least stressful , easiest buying experience of many.
Robert Treece
10/21/2025
Brian, we want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
AVON LAKE, OH
John L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/20/2025
always a good experience
AMHERST, OH
Patricia T|2025 Chevrolet Equinox
Confirmed Service Customer
10/21/2025
Scheduled oil change went very well. Service department was waiting for me at my Scheduled time. Staff was very friendly and polite.
10/22/2025
Patricia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LORAIN, OH
Kevin K|2025 Chevrolet Traverse
Confirmed Service Customer
10/22/2025
Appointment was made and finished without any problems.
10/22/2025
Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CLEVELAND, OH
Leslie S|2024 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
The technician who greeted me was super friendly and efficient. My wait time was very reasonable and the waiting area is pleasant.
10/23/2025
Leslie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
ELYRIA, OH
Tracey N|2024 Chevrolet Trax
Confirmed Service Customer
10/15/2025
Polite and helpful
10/16/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
AMHERST, OH
Glen G|2006 Chevrolet Corvette
Confirmed Service Customer
10/16/2025
As always first class service! They took very good care of my classic car. Matt Kordeleski did an excellent job of keeping me informed about what was going on.
10/19/2025
Glen, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AMHERST, OH
James K|2025 Chevrolet Trax
Confirmed Sales Customer
10/16/2025
No pressure and fast
CHARLES MAYNARD
10/19/2025
James, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ELYRIA, OH
Alfonso S|2024 Chevrolet Malibu
Confirmed Service Customer
10/17/2025
Did not fix my problem.
10/19/2025
Alfonso, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 432-1514 to discuss your concerns, as your satisfaction is of utmost importance to us.
AVON LAKE, OH
Sean P|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/18/2025
Had new tires installed on my truck, service was spot on. Highly recommend this service department, during all services received I was kept informed about status of vehicle. Will be back soon.
NORTH OLMSTED, OH
Cynthia B|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/18/2025
I bought tires on the buy 3 get 1 free service was very good and was done in good time
10/20/2025
Cynthia, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
LORAIN, OH
Tammy G|2021 Chevrolet Equinox
Confirmed Service Customer
10/20/2025
N/A
10/21/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CLEVELAND, OH
James J|2024 Chevrolet Trax
Confirmed Service Customer
10/20/2025
They always do a great job
10/21/2025
James, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
CLEVELAND, OH
Douglas M|2017 Chevrolet Trax
Confirmed Service Customer
10/22/2025
I came in with a screw in my tire. They took care of it quickly. Very friendly staff.
10/22/2025
Douglas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AVON, OH
Timothy S|2025 Chevrolet Trax
Confirmed Service Customer
10/22/2025
Very responsive and respectful and prompt thankyou
10/22/2025
Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WESTLAKE, OH
Mark P|2025 Chevrolet Trax
Confirmed Service Customer
10/22/2025
Scheduled oil change was free
AVON, OH
David V|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/26/2025
great service
10/27/2025
David, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LAGRANGE, OH
Barry J|2016 GMC Terrain
Confirmed Service Customer
10/27/2025
GREAT EXPERIENCE , GREAT STAFF
10/27/2025
Barry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
OLMSTED FALLS, OH
Lynda M|2023 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
Nice. Went well
10/27/2025
Lynda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AVON, OH
Anna P|2022 Chevrolet Equinox
Confirmed Service Customer
10/28/2025
Great
LAKEWOOD, OH
Marilyn P|2015 GMC Terrain
Confirmed Service Customer
10/28/2025
I had an appt for an oil change and tire rotation that took 2 hours, don't know why it took so long! Also, as the service rep was taking my paper work and me over to the cashier to check out, he tells me that my air filter was dirty. Why in the world didn't he tell me that way before hand to give me the option as to whether or not to have it replaced? I would think the service rep would want to be doing upselling for the company by offering it, not telling me when I am checking out. Now I would have to make a special trip to come back to get it done, if I so choose now to have Mark Wahlberg to replace it. I don't live around the corner from the dealership and I have a busy life style. Anywhere else I have gone for oil changes, in the past, one of the things that be mentioned is whether or not the air filter is dirty or not and given the option to change it. Heck the other advisor, Paul, noticed right away that I needed a rear windshield wiper . Paul is a good advisor thou, been knowing him for years, way back when I was cleaning for Joe Firment.
11/2/2025
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Mark Wahlberg Chevrolet of Avon (833) 432-1514
LAKEWOOD, OH
Mark J|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/29/2025
Awesome
Michael Pawlowski
10/30/2025
Mark, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Michael B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
Stevie found the truck i wanted
Stevi Jordan
10/23/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! If you have any further questions, please give us a call. We're always happy to help!
NORTH RIDGEVILLE, OH
Barbara P|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/27/2025
Simple, quick, complete oil change and tire rotation.
10/28/2025
Barbara, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
AVON, OH
Teresa G|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/27/2025
I appreciate being ready at the appointment time and the professionalism!
LORAIN, OH
Michael L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/31/2025
Always professional, efficient and thorough.
11/3/2025
Michael, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
AVON, OH
Mary H|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/31/2025
Great service
11/3/2025
Mary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AVON, OH
Ralph K|2025 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
Good people-good service
11/3/2025
Ralph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
NORTH OLMSTED, OH
William M|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/31/2025
The service manager went out of his way to help correct the problems I have been having with my 2017 2500 Silverado he diesel
11/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
AVON LAKE, OH
Dennis S|2008 Chevrolet Trailblazer
Confirmed Service Customer
11/2/2025
prompt service good service
11/2/2025
Dennis, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
GRAFTON, OH
Suzette M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/3/2025
Great service!
James Wood
11/4/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
OLMSTED FALLS, OH
Naomi B|2019 Chevrolet Trax
Confirmed Service Customer
11/4/2025
Easy to make an appointment. Finished in a timely manner. Great customer service.
11/5/2025
Naomi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Kristi W|2019 Chevrolet Blazer
Confirmed Service Customer
10/31/2025
The issue with the check engine light being the thermostat was fixed and very pleased on that. My big concern is still the shuttering that I feel which was part of the reason I called the service department. I understand that the diagnostic did not show a reason for that shuttering going from 1st to 2nd gear, however it is very concerning if something is wrong in transmission (possible loose metal or something else) that we have to wait for the check engine light again. 42,000 miles on this vehicle and I have the warranty to cover these repairs. The dealership is aware but want to make it know that I am very concerned about this.
10/31/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CLEVELAND, OH
Patricia C|2018 Chevrolet Malibu
Confirmed Service Customer
11/1/2025
Easy to get an appointment, and my service representative was knowledgeable and communicative. I would highly recommend traveling to this dealership!
11/3/2025
Patricia, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CLEVELAND, OH
Timothy C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
David Thompson was knowledgeable and professional.
11/5/2025
Timothy, we're glad to hear you found our staff was so knowledgeable and professional! Please don't hesitate to reach out if there's anything additional we can do for you.
BAY VILLAGE, OH
Joseph I|2020 Chevrolet Trax
Confirmed Service Customer
11/5/2025
My wife took both of our vehicles in on back to back days for service and a couple of issues. They were fast,friendly and kept her well informed. Great people to work with.
11/6/2025
Joseph, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
AVON LAKE, OH
John F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/5/2025
Every thing went as planed..
Norman Burke
11/6/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBIA STA, OH
Paula T|2021 Chevrolet Trailblazer
Confirmed Service Customer
11/10/2025
The service has NEVER disappointed me. They are thorough in every job they handle. When they spot potential trouble that was not part of the service the car was taken in for they notify the customer of said trouble to see if they are to proceed with the correction.
ELYRIA, OH
Eileen C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/10/2025
Sixto was amazing to work with he was able to bring to the table everything I requested and 100% would go to him again
Sixto Torres
11/11/2025
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
N RIDGEVILLE, OH
Thomas T|2016 Chevrolet Colorado
Confirmed Service Customer
11/5/2025
The process took an hour and half with an appointment and didn’t receive the curtesy car wash.
11/9/2025
Thomas, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (833) 432-1514 when you have an opportunity, and we will be more than happy to try and turn your experience around.
CLEVELAND, OH
Deborah P|2026 Chevrolet Traverse
Confirmed Sales Customer
11/5/2025
Norm was great
Norman Burke
11/6/2025
Deborah, we really appreciate your positive review! Thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
LORAIN, OH
Robert G|2021 Chevrolet Tahoe
Confirmed Service Customer
11/7/2025
Service was extremely fast and professional technicians friendly and knowledgeable
11/9/2025
Robert, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
LYNDHURST, OH
Jane D|2014 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
Matt was my service representative and I could not have asked for a better agent! He kept me updated, gave me thorough explanations for the work done on my car. He treated me with respect and kindness. THANK YOU
11/11/2025
Jane, thank you for your kind review; we are happy to pass along your comments to Matt here at Mark Wahlberg Chevrolet of Avon! If you have any further questions, please don't hesitate to reach out!
AVON, OH
Lisa M|2026 Chevrolet Suburban
Confirmed Sales Customer
11/12/2025
Stevi was very nice. Easy to work with. Finance guy was very thorough and also easy to work with.
Stevi Jordan
11/13/2025
Lisa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
BLOOMVILLE, OH
Jean B|2016 Chevrolet Trax
Confirmed Service Customer
11/13/2025
I had a notice good until 12-31-2025 for Mark Walberg for oil change for 79.95 but when I got there I was told that the price was 139.00 because not they have to put a new filter on every oil change! I was upset but had to have the oil change so I paid 122.48 because I had a coupon for $25.00 off!
11/19/2025
Jean, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 432-1514 when you have a chance. Thank you, and we look forward to hearing from you.
AVON, OH
Tommy P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/13/2025
Good experience as always
11/14/2025
Tommy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH OLMSTED, OH
Kandis T|2023 Chevrolet Blazer
Confirmed Service Customer
11/14/2025
Anna was a pleasure to work with. She is always pleasant and professional. She explained to me what was needed to repair my car and was able to get me a loaner the very next morning.
11/17/2025
Kandis, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We are always more than happy to assist you if anything else comes up. Take care!
SHEFFIELD LAKE, OH
Toni D|2022 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
I had a side mirror on my vehicle that was damaged .Matt helped me getting this fixed He was very positive in helping me thru this process
11/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
AVON LAKE, OH
Patrick C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Always great service and professional help.
BERLIN HTS, OH
Mark C|2025 Chevrolet Trax
Confirmed Service Customer
11/13/2025
In and out in under an hour. Staff could have been friendlier.
11/14/2025
Mark, we really appreciate your feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
NORTH RIDGEVILLE, OH
John Z|2016 Chevrolet Colorado
Confirmed Service Customer
11/14/2025
What started as an appointment for an oil change and tire rotation became a rear brake replacement. And your service representative, Matt, was very good at keeping me informed of the cost and time it would take for the repair. I very much appreciate not only Matt, but your dealership/owner for having the quality people representing your dealership. Thanks for a good day.
11/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Avon
LAKEWOOD, OH
Kathy S|2022 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
Excellent service
11/20/2025
Your satisfaction is our top priority. Thank you, and have a fantastic day!
LORAIN, OH
Joseph B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/19/2025
Daryll and James always treat me like family. I have purchased many cars from them.
James Wood
11/21/2025
Joseph, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
AVON LAKE, OH
Cheryl S|2023 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
I came in for regularly scheduled maintenance on my car for an appointment at 11:30 AM. The young woman who took my information told me that my car would be finished between 45 minutes and one hour. After one and a half hours without anyone communicating anything to me, I went and inquired at the desk. The gentleman I spoke to looked into it and found that it was ready. Although he gave me a discount, I was very late to a 1 o’clock appointment that I had. I did email the service manager and he said he would address my concerns.
SHEFFIELD VILLAGE, OH
William B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
Always professional and get me in and out in a timely manner
N RIDGEVILLE, OH
Ryan K|2025 Chevrolet Traverse
Confirmed Sales Customer
11/20/2025
Helpful and quick- honored pricing that was previously discussed
Martha Wood
11/22/2025
Ryan, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
GRAFTON, OH
John S|2025 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
Quick and efficient.
11/17/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
SHEFFIELD VLG, OH
Haley R|2025 Chevrolet Trax
Confirmed Sales Customer
11/15/2025
every part was a great experience, james wood my sales person is outstanding and so is daryl the sales manager, even financing was great.
James Wood
11/17/2025
Haley, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CLEVELAND, OH
Colleen M|2025 Chevrolet Blazer
Confirmed Service Customer
11/17/2025
Took great care of my car!
OLMSTEAD TOWNSHIP, OH
David M|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/18/2025
Appointment was easy to schedule. Service visit was efficient and waiting area was great for getting work done while waiting. Internet is very fast. Overall, an excellent experience.
11/19/2025
David, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon!
AVON LAKE, OH
Lynda M|2015 Chevrolet Trax
Confirmed Service Customer
11/19/2025
Oil change. Always nice there. Answers any questions & are polite.
11/21/2025
Lynda, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
AVON, OH
Ryan N|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
The guy in the middle desk was very rude to my husband this was the second experience we had with him both times it took Matt to look up at us and give us a warm smile and say hi to us for the guy who was helping us to change his attitude he made us both feel as if we was taking up his time very rude customer service he makes us want to take our business else where we appreciate Matt being warm helpful.
11/25/2025
Ryan, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (833) 432-1514.
LORAIN, OH
Jeanine W|2019 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
Very friendly. Kept me up to date on vehicle status
11/21/2025
Jeanine, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
GRAFTON, OH
Elaine C|2018 Chevrolet Traverse
Confirmed Service Customer
11/20/2025
Friendly, professional service.
11/23/2025
Elaine, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
OBERLIN, OH
Eugene D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
I was informed how things were going on and was treated very good
11/23/2025
Eugene, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Robert S|2026 Chevrolet Silverado 1500
Confirmed Service Customer
11/20/2025
Great job
11/23/2025
Robert, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
N RIDGEVILLE, OH
Gary K|2022 Chevrolet Colorado
Confirmed Service Customer
11/20/2025
I brought my Colorado in for an Oil Change, and found out I was due for the 35,000 mile Checkup, and Fuel system clean and Coolant replaced due to discoloration. The service management explained to me thoroughly about the procedure and why it needs to happen to keep my truck in the best running order. I depend on my truck to get me everywhere. and it failing is not an option! The service department handled it all in the same visit. The only thing I was displeased about was that there was a 1.6% surcharge on credit cards which I didn't believe that it was anything to do with the dealership. Lucky for me I had it in my checking account.
11/23/2025
Gary, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 432-1514 to discuss your concerns, as your satisfaction is of utmost importance to us.
SHEFFIELD VILLAGE, OH
James S|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/20/2025
Excellent customer service Prompt delivery!
AVON LAKE, OH
Patricia P|2022 Chevrolet Equinox
Confirmed Service Customer
11/21/2025
Mark Wahlberg hasn’t disappointed me yet. I brought my car in for an oil change and a 50,000 mile checkup. I appreciate how pleasant people are. First time I needed a ride home. I would recommend the shuttle service
11/23/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHEFFIELD LK, OH
Gerald F|2020 Chevrolet Equinox
Confirmed Service Customer
11/22/2025
Service was completed correctly and on time.
11/24/2025
Gerald, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ELYRIA, OH
James F|2018 GMC 2500HD Sierra
Confirmed Service Customer
11/24/2025
Solid intake, went over everything. Everything that could be corrected was. Happy with the condition of the work completed.
11/25/2025
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Michael G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
Excellent customer service. Quickly repaired the issue with my vehicle. I have been there several times with different vehicles and every encounter has been pleasant.
11/24/2025
Michael, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Avon
AVON LAKE, OH
David S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
Anna was excellent and took care of all my concerns. I only use this dealership because of how I'm treated and employees helping me save some money.
11/22/2025
David, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKY RIVER, OH
Charles W|2025 Chevrolet Colorado
Confirmed Sales Customer
11/21/2025
Great ! Best deal i have ever gotten on a trade-in ever !
CAROLINE DRACKA
11/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Avon
ELYRIA, OH
Deborah K|2022 Chevrolet Equinox
Confirmed Service Customer
11/21/2025
Everything was friendly and professional.
11/24/2025
Deborah, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ELYRIA, OH
Rose F|2023 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Good service good people l
SHEFFIELD VILLAGE, OH
Jerry S|2018 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
Service was friendly and professional, car was done in a timely manner
11/25/2025
Jerry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
OLMSTED TWP, OH
Michelle S|2014 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/27/2025
Wanted to simply know why my engine light was on in my truck. Instead, I received a report about my 10 year old truck that needs the brake fluid changed because of the age, tires, antifreeze change. Totally not what I ask for in the report I received. The dealership cannot call customer to tell them the vehicle status its all text. Never again
12/2/2025
Michelle, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (833) 432-1514.
WELLINGTON, OH
Brian T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/27/2025
Excellent service. Great value. Always make sure the truck is running great. Matt and everyone do a fantastic job.
11/28/2025
Brian, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
SHEFFIELD LAKE, OH
Diana W|2015 Chevrolet Malibu
Confirmed Service Customer
12/2/2025
Could not start my 2015 Malibu yesterday due to battery failure. Called Mark Wallberg for help to get a emergency service. Jump started the Malibu and drove up. Service dept was very accommodating led by Matt K.. Had new battery installed in one hour.Excellent Service by your Team.
12/3/2025
Diana, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Avon
AVON LAKE, OH
John M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/26/2025
I appreciated my military discount.
11/26/2025
John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
GRAFTON, OH
Penelope B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/26/2025
Very professional work from all of those individuals involved in selection and purchase process
CHARLES MAYNARD
11/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
AVON LAKE, OH
Serena Z|2026 Chevrolet Equinox
Confirmed Sales Customer
11/28/2025
James and the whole staff at The dealership is amazing we keep coming back!
James Wood
11/28/2025
Serena, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
SHEFFIELD LAKE, OH
Holly M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/28/2025
Super easy purchasing - staff was great
Tomas Gerborg
11/28/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Avon
BEREA, OH
Catherine F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/28/2025
I'm so glad that I found my way to Mark Wahlberg Chevrolet of Avon. I've purchased many vehicles in my life and I have to say that this was the best experience that I have ever had at a dealership. From the appearance of the facility, to the friendly team members, the first impression is excellent. The real experience begins when you get hooked up with your sales rep. Our rep, Tom, was personal, professional and knowledgeable about the product. He encouraged us as well as gave us space to make our decision. When it came time to talk numbers, Stephen was as professional as they come. He did everything in his power to help us make the deal and did so without pressure or awkwardness. I highly recommend this dealership to anyone looking to purchase a new Chevrolet! Thanks to everyone, and you know you've earned all of my service business as well!
Tomas Gerborg
11/29/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Avon! If you're ever in need of more help, please let us know!
HURON, OH
Kayla B|2017 Chevrolet Cruze
Confirmed Service Customer
12/2/2025
Amazing job!
12/3/2025
Kayla, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AVON LAKE, OH
Bart C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
The Service Dept always does a great job of getting me checked in, verifying what I'm in for, seeing if there's any coupons or points to be applied to service being done, and updating me until my truck is ready.
12/3/2025
Bart, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AVON, OH
Lisa S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/3/2025
They were so helpful and new what I wanted and I left with my beautiful Chevy Euqinox
Martha Wood
12/3/2025
Lisa, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PARMA HEIGHTS, OH
Martha M|2025 Chevrolet Trax
Confirmed Service Customer
12/4/2025
Great service- great people- I have been recommending this dealership to everyone!
12/5/2025
Martha, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! Please let us know if there is anything else we can do for you; we are more than happy to help!
FAIRVIEW PARK, OH
Ruben H|2007 Chevrolet Silverado
Confirmed Service Customer
12/5/2025
good work!
12/5/2025
Ruben, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
AVON LAKE, OH
Jeffery L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/5/2025
Over the last few years I’ve had the pleaser of working with Anna Peters when I bring my truck in for service. She is a great to work with and truly cares about your repairs and works with you start to finish.
12/6/2025
Jeffery, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Edgar B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/6/2025
Staff is great. Matt, and all the service managers and team are great! Highly recommend Wahlberg's Avon. Great team!!
12/8/2025
Edgar, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Avon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HURON, OH
Nina F|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/8/2025
Very friendly staff and were able to help us purchase a tahoe.
CAROLINE DRACKA
12/8/2025
Nina, we are very happy to have provided you with such a positive experience! Thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again.
AVON LAKE, OH
Sheila F|2025 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
The Service Person, Anna, was very professional, explained the process, and was friendly.
12/11/2025
Sheila, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
NORTH RIDGEVILLE, OH
Brad S|2022 Chevrolet Malibu
Confirmed Service Customer
12/10/2025
Staff (David Thompson, I think was his name) was courteous and suggested replacement of an air filter without being pushy. Vehicle was received by me timely with the exterior washed.
12/11/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything we can do for you.
AVON, OH
Jim M|2018 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
Service I wanted was easy to schedule and completed while I waited in less than an hour.
12/12/2025
Jim, we are very happy to have provided you with such a positive experience! If you have any questions, please don't hesitate to reach out!
AVON, OH
Larry H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/12/2025
Everybody was great. Go see Mike for a new Chevy today.
Michael Pawlowski
12/12/2025
Larry, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
AVON LAKE, OH
Eric V|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/13/2025
Always a good experience
LORAIN, OH
Sally V|2021 Chevrolet Blazer
Confirmed Service Customer
12/14/2025
Very friendly staff, short wait time
AVON LAKE, OH
Susan S|2015 Chevrolet Impala
Confirmed Service Customer
12/15/2025
My oil change and regular maintenance checks were done efficiently. We recognize today's staff people as always helpful.
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WESTLAKE, OH
Joseph W|2016 Chevrolet Suburban
Confirmed Service Customer
12/15/2025
Courteous and friendly service personnel
12/15/2025
Joseph, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
AVON, OH
Sharon G|2026 Chevrolet Colorado
Confirmed Sales Customer
12/15/2025
Excellent experience
Robert Wentz
12/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
COLUMBIA STATION, OH
Paige C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/16/2025
I had a wonderful expience at Mark Wahlberg Chevrolet. Michael pawlowski was very friendly and really took the time to put me in the exact vehicle I wanted. He really went above and beyond and because of him I am a Mark Wahlberg Chevrolet customer for life.
Michael Pawlowski
12/18/2025
Paige, thank you for your kind review; we are happy to pass along your comments to Michael here at Mark Wahlberg Chevrolet of Avon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MEDINA, OH
Tracy A|2025 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
Everyone at the dealership from Dave at the service desk to the mechanic who did my oil change did a great job.
AVON LAKE, OH
Brian C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/19/2025
Great transaction! I dealt with Chuck Maynard and found him to be knowledgeable about the truck I was interested in and respectful of my time. I would absolutely buy another vehicle from Mark Wahlberg Chevy and recommend Chuck to anyone. TJ in finance was very thorough and very personable as well.
CHARLES MAYNARD
12/20/2025
Brian, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Avon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MOGADORE, OH
Stefanie G|2016 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
This is the 3rd time I have been to the dealership. Those previous 2 trips were nothing but Excellent. This trip, I scheduled an oil change at 7:30 am on a Wednesday prior to going to work. I was the 2nd person to arrive. The 1st person was out in less then an hour, I then had to wait for 6 people who arrived after me come and go. Several of them were also getting oil changes also. I know, because I was talking to them. It is also very nice that you get a text message when you arrive saying that just text back for status, but if nobody responds to those messages it doesn’t matter! Had to track down my service associate to say it is almost done, but I need a cabin air filter. How long would it have taken if i didn’t track him down. Finally after 2 hours i get my car back. On my 2nd visit, i also signed and paid for 4 oil changes for $200. The cabin air filter cost me more than an actual oil change.
12/25/2025
Stefanie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (833) 432-1514.
AVON LAKE, OH
Michael P|2024 Chevrolet Equinox EV
Confirmed Service Customer
12/19/2025
Fast and quick service. Mark Wahlberg Chevy in Avon is Awesome!
12/21/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAKE, OH
Dawn M|2022 Chevrolet Blazer
Confirmed Service Customer
12/19/2025
Everything was completed as expected.
12/21/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHEFFIELD LK, OH
Loretta M|2018 Chevrolet Cruze
Confirmed Service Customer
12/20/2025
Anna was awesome She helped me with everything that I needed. I’ve never had a problem with you guys. Your customer service is exceptional.
AVON LAKE, OH
Joseph R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/20/2025
They done a outstanding job
12/22/2025
Joseph, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LORAIN, OH
Matthew D|2016 Chevrolet Trax
Confirmed Service Customer
12/20/2025
They took care of my needs on the oil change for my Trax.....Job well done
12/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LORAIN, OH
Brian K|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/22/2025
Salesman was funeral but after alignment steering wheel was still an inch off to the right
12/27/2025
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 432-1514 when you have a chance. Thank you, and we look forward to hearing from you.
FAIRPORT HBR, OH
Shannon P|2023 Chevrolet Tahoe
Confirmed Service Customer
12/4/2025
Just friendly service techs.
12/4/2025
Shannon, we really appreciate your positive review! We hope to see you soon!
AMHERST, OH
Jane D|2014 Chevrolet Equinox
Confirmed Service Customer
12/7/2025
In addition to taking really good care of my vehicle, Matt made sure that I got my car back in working order as soon as possible. I took advantage of your shuttle service for the first time and Owen was not only a good driver but a fine young man and a great representative of your company. You’ve got great employees!
12/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Vaughn J|2025 Chevrolet Trax
Confirmed Service Customer
12/8/2025
Got an Oil change. And the wait time was great. Did not wait long at all, even though I was told it might be an hour. My wait time was around 20 minutes.
ELYRIA, OH
William W|2023 Chevrolet Equinox
Confirmed Service Customer
12/14/2025
Every person in this operation was outstanding in professionalism and courtesy.
12/15/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
SUNBURY, OH
Michael E|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/17/2025
Sales person, could not have done a better job, telling me about the car.
Sixto Torres
12/18/2025
Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CHESTERLAND, OH
Kathy J|2025 Chevrolet Trax
Confirmed Service Customer
12/19/2025
service was done quickly. waiting area is very comfortable and clean. Thank you. Disappointed I didn't get a free car wash like I received at my last service appt.
GRAFTON, OH
Douglas M|2017 Chevrolet Trax
Confirmed Service Customer
12/19/2025
Very friendly staff. Very professional.
12/22/2025
Douglas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Donna G|2019 Chevrolet Trax
Confirmed Service Customer
12/21/2025
Courteous, knowledgeable.
12/22/2025
Donna, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
James T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
Excellent staff, very professional and knowledgeable
12/24/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
ELYRIA, OH
Kaitlin B|2026 Chevrolet Traverse
Confirmed Sales Customer
12/24/2025
Martie is great
Martha Wood
12/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
SHEFFIELD VILLAGE, OH
Tina M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/22/2025
My experience with this dealership was amazing they always go out of their way to make everything better.
12/23/2025
Tina, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LORAIN, OH
Sandra L|2024 Chevrolet Trax
Confirmed Service Customer
12/24/2025
Everyone was so nice. They kept me updated and was all finished in less than an hour
12/24/2025
Sandra, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
AVON LAKE, OH
Bill G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/24/2025
Matt in service was great!
12/24/2025
Bill, thank you for your kind review; we are happy to pass along your comments to Matt at Mark Wahlberg Chevrolet of Avon! Please let us know if there is anything else we can do for you; we are more than happy to help!
LOS ANGELES, CA
Tim D|2016 Chevrolet Malibu
Confirmed Service Customer
12/25/2025
Nice People.. Very Professional
12/26/2025
Tim, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Michael W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
I had an outstanding experience with sales and finance team. Buying a new vehicle was a pleasnt and comfortable experience. Thank you
James Wood
12/26/2025
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON, OH
Dawn H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/29/2025
Went over and beyond to make it a great experience
Michael Pawlowski
12/30/2025
Dawn, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LAKEWOOD, OH
Judy S|2019 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
Service was fine
1/1/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Margie B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/1/2026
I got the exact vehicle that I wanted. I got a wonderful price. It was a fantastic experience.
Tomas Gerborg
1/2/2026
Margie, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BROOKLYN, OH
Bart C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/1/2026
The people are always very nice and very helpful keeping me updated on the status of my truck when I bring it in for regular maintenance. The dealership is always very clean and has a very welcoming waiting area.
1/2/2026
Bart, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
AVON, OH
Scott S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/24/2025
Great service in every step of the process
Martha Wood
12/25/2025
Scott, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for taking the time to leave us this information about your recent visit. Take care!
NORTH RIDGEVILLE, OH
Michael O|2023 GMC Terrain
Confirmed Service Customer
12/26/2025
good
12/26/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAKE, OH
Michael M|2023 Chevrolet Traverse
Confirmed Service Customer
12/29/2025
Immediately greeted and welcomed to the store by David Thompson when I arrived at the service area. Friendly and respectful too.
12/30/2025
Michael, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ELYRIA, OH
Ron D|2024 Chevrolet Trax
Confirmed Service Customer
12/31/2025
In and out quickly. Always friendly staff.
1/1/2026
Ron, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Meghan C|2026 Chevrolet Equinox
Confirmed Sales Customer
12/31/2025
James was absolutely WONDERFUL to deal with! Very helpful and knowledgeable and made us feel like family the entire time!
James Wood
1/1/2026
Meghan, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELYRIA, OH
Albin R|2020 Chevrolet Traverse
Confirmed Service Customer
12/31/2025
The Mark Wahlberg employees make me a consistantly satisfied customer.
1/1/2026
Albin, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
BAY VILLAGE, OH
John G|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
12/31/2025
Excellent buying experience. Walked in right after half time of the Browns/Steelers game and was home with a new Suburban before the game ended. Notably, this was out third consecutive purchase from this seller (or its predecessor) and second consecutive Suburban.
James Wood
12/31/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
AVON, OH
Bruce C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/1/2026
It was new years eve 2025 had scheduled a oil change, tire rotation the week before. Appointment was at 4pm employees looked ready to go home they had me on the road before 5pm. Thanks guys! Appreciate it.
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SHEFFIELD VILLAGE, OH
Christopher C|2026 Chevrolet Trax
Confirmed Sales Customer
1/2/2026
Chuck did a nice job.
CHARLES MAYNARD
1/3/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
AVON, OH
Samantha W|2010 Chevrolet Traverse
Confirmed Service Customer
1/7/2026
Well I came in for an oil change and tire rotation. And I ask for them to just see why my battery charging system light came on. I just wanted to know why it’s keeps coming on just wanted to see what the problem wash. He was very rude. Kept pushing the issue. And said I needed to get it fixed kept telling me u need to get the money. And on top of that every other car got a car wash. After there service. And mine wasn’t even washed. I’m very upset of the service u guys have provided
1/11/2026
Samantha, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (833) 432-1514 so we can understand your situation better in order to try and turn your experience around. Thank you, Mark Wahlberg Chevrolet of Avon
AVON LAKE, OH
Jesse S|2017 Chevrolet Traverse
Confirmed Service Customer
1/7/2026
Terrible experience, paid $200 for nothing, only option given was $4000 for steering pump that I could pay over time. Didn't call when vehicle ready. Thought going to a Chevy dealership would be good because I have a traverse but better service/passion at other places I've went.
1/11/2026
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Mark Wahlberg Chevrolet of Avon, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (833) 432-1514 to discuss ways we can better serve you in the future.
AVON, OH
William M|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/9/2026
There was no waiting g at check-in and the service was done quickly.
ELYRIA, OH
Robert D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/11/2026
Always great service friendly faces i feel like im home when im there .
1/11/2026
Robert, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
PARMA, OH
Daniel J|2020 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
We have not had a bad experience at Mark Wahlberg. In fact, my husband is there at this moment, and they were kind enough to call and tell me that he was waiting until they finished rotating the tires before he left. Thank you for very pleasant experiences!
1/15/2026
Daniel, Wow, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
N RIDGEVILLE, OH
Cynthia T|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/16/2026
Always pleased with the service!
1/16/2026
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Chevrolet of Avon. We sincerely value your business and look forward to your next visit!
LITCHFIELD, OH
Bradford H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
Matt Kordekeski is the Service Advisor I worked with. Matt is professional and great to work with. I would highly recommend Mark Wahlberg Chevrolet in Avon.
1/6/2026
Bradford, thank you for your kind review; we are happy to pass along your comments to Matt here at Mark Wahlberg Chevrolet of Avon! Feel free to reach out to us if you need anything. Have a wonderful day.
VERMILION, OH
Angelia B|2025 Chevrolet Trax
Confirmed Sales Customer
1/5/2026
Everyone was super friendly. Awesome buying experience.
CHARLES MAYNARD
1/6/2026
Angelia, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Avon and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PARMA, OH
Melinda M|2023 Buick Encore GX
Confirmed Service Customer
1/7/2026
Rear window wiper replacement. Service was quick & the cost was extremely reasonable. I’m quite pleased!
ELYRIA, OH
Allie W|2021 Chevrolet Blazer
Confirmed Service Customer
1/7/2026
My oil change and additional service was speedy fast! They informed me that I had service overdue and added that on and still got my car done in under an hour. Great service.
1/7/2026
Allie, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVON LAKE, OH
Ralph S|2022 Chevrolet Equinox
Confirmed Service Customer
1/8/2026
None
1/8/2026
Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
ELYRIA, OH
Nick T|2020 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
No hassle Done on time
1/14/2026
Nick, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
PARMA, OH
Thomas S|2009 Chevrolet Cobalt
Confirmed Service Customer
1/19/2026
The repairs were accomplished fairly quickly and they spotted some other things that needed to be taken care of as well.
1/19/2026
Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHEFFIELD VILLAGE, OH
Theodore O|2024 Chevrolet Colorado
Confirmed Service Customer
1/17/2026
My 2024 Colorado was not getting system updates made an appointment with the dealership to look at the problem. The Service Manager was very helpful keeping me informed while I waited on progress which took quite a while (3 hrs.).The Service Department was able to correct the problem. The dealership wait room is very pleasant and the staff are friendly.
1/18/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ETOWAH, NC
Robert S|2020 Chevrolet Equinox
Confirmed Service Customer
1/18/2026
THE SERVICE REP AT THE COUNTER WAS VERY POOR.HE JUST WALKS AWAY.I BOUGHT A EXED WARRANTY .PAID 3500.00 FOR I PAID. WITH YOUR HELP IT WAS A WASTE OF MY MONEY.
1/18/2026
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 432-1514 when you have a chance. Thank you, and we look forward to hearing from you.
LORAIN, OH
James J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
My oil change was done well and in a timely manner
1/20/2026
James, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLEVELAND, OH